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Arctera eDiscovery review

#18 of 26 in Legal eDiscovery Software

A broad eDiscovery platform for preservation, review, redaction, and production.

7.5/10Editor score
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Arctera eDiscovery7.5 Visit Arctera

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Arctera eDiscovery supports legal holds, data collection, processing, search, case review, redaction, and production for legal, government, and corporate organizations. It is suited to teams managing evidence across email, collaboration messages, files, and archived enterprise data. Deployment can use vendor cloud, SaaS, or on-premises models, while the user-facing platform is web-based. Case management, reviewer permissions, audit trails, and native document viewing support matters that involve multiple participants and review stages.

Pricing is contact-sales rather than a published plan structure, so organizations should expect the buying process to center on requirements and deployment needs. Its ecosystem coverage is a major strength: connectors include Microsoft Teams, Microsoft 365 Exchange, OneDrive for Business, SharePoint, Google Workspace, Gmail, Google Drive, Google Chat, Slack, Box, Dropbox Business, Enterprise Vault, Zoom Meetings, Cisco Webex Teams, and Salesforce Chatter. The platform also accepts uploaded ZIP, PDF, DOC, DOCX, PPT, PPTX, XLS, XLSX, CSV, PST, EML, MSG, and DAT files. That breadth fits organizations consolidating evidence from varied communication and storage systems.

For review and production, Arctera eDiscovery combines iterative, Boolean, proximity, and wildcard search with email threading, native HTML5 document viewing, manual and automated redaction, audit trails, and case reporting. Exports can include PDF, TIFF, native files, extracted text, CSV metadata, and EDRM XML. An optional InsightAI assistant supports search and review. Choose Arctera when broad preservation workflows, enterprise connectors, and legal-format production matter most. Organizations seeking transparent plan-based pricing or a desktop-first workflow should consider alternatives.

Arctera eDiscovery pros and cons

  • Where it wins
    • Broad connectors across Microsoft, Google, Slack, Box, Zoom, and more
    • Advanced search, collaborative review, native viewing, and redaction
    • Production exports include PDF, TIFF, native files, and EDRM XML
  • Where it doesn't
    • Pricing requires a contact-sales conversation
    • The platform is web-based rather than a native desktop application
    • Optional InsightAI features add another layer to evaluate

Arctera eDiscovery fact sheet, pricing and score →

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