Appbot review
Deep app-store review analytics with AI replies, alerts, and integrations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Appbot is review analysis and reply software for app developers, product managers, technical teams, and customer-support teams. It monitors public reviews and ratings from the Apple App Store, Google Play, Mac App Store, and Microsoft Store. Its core workspace combines sentiment, topic, emotion, keyword, and ratings analysis with custom dashboards, competitor analysis, review alerts, integrations, API access, and reply tools. It is designed for teams managing feedback across app-store listings rather than general local-business review management.
Pricing is organized around Small, Medium, Large, and Premium. Small costs $49 per month with annual billing or $59 monthly, while Medium costs $99 per month annually or $119 monthly; both include standard features, ratings over time, sentiment, topics, custom topics, custom dashboards, and Slack and Teams integrations. Large costs $166 per month annually or $219 monthly and adds CSV and Excel export, replies in Appbot and integrations, unlimited auto replies, MCP, and Ask Appbot. Premium costs $479 per month annually and adds single sign-on, basic procurement support, optional invoice billing, and optional API access. A 14-day trial is available without a credit card.
Appbot’s standout strength is the depth of its app-store analysis and response workflow. Teams can combine alerts through email and integrations with AI-generated replies, configurable auto-reply rules, and responses from Appbot, connected tools, or developer consoles. The REST API and webhooks support custom workflows, while integrations include Tableau, Google Chat, Microsoft Teams, Slack, Zendesk, Freshdesk, Trello, and Zapier. Choose Appbot when app-store feedback is the main review channel and detailed analysis matters; choose another category fit when you need broader review-source coverage.
Appbot pros and cons
- Where it wins
- Analyzes sentiment, topics, emotions, keywords, ratings, and competitors
- Supports alerts, dashboards, AI replies, and configurable auto-reply rules
- Connects with Slack, Zendesk, Freshdesk, Trello, Zapier, and webhooks
- Where it doesn't
- Focuses on four app stores rather than general review channels
- No free plan; paid access starts at $49 per month annually
- Direct replies, exports, and unlimited auto replies require Large or higher
Appbot fact sheet, pricing and score →
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