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AmICited Customers and Retention review

#58 of 70 in Cohort Analysis Software

A focused ecommerce retention view inside a broader AI-search analytics platform.

3.1/10Editor score
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

AmICited Customers and Retention is a cloud-based web feature for ecommerce and SaaS teams that need customer-retention analysis. It groups repeat-order behavior by acquisition month, provides mature-cohort views that exclude unfinished observation periods, and applies RFM categories such as New, At risk, Hibernating, Loyal and Lost. Segment revenue, top-customer contribution and attributed revenue extend the view beyond a basic retention table. The feature sits within AiMingle’s broader platform for ecommerce analytics and AI-search visibility monitoring.

According to the published pricing, there is no free plan. Starter costs €50 per month and includes 50 credits, up to 3,000 AI responses, one domain and 50 AI Articles monthly. Pro costs €120 per month, raising allowances to 120 credits, up to 8,000 AI responses and five domains, while adding an MCP server and AI agents. Premium costs €500 per month with 500 credits, up to 33,000 AI responses, 50 domains and white-label reporting. Enterprise has custom credit volume, unlimited domains and prompts, custom agent workflows and a dedicated success manager. A seven-day trial is available with a payment card required.

Integration breadth is a practical strength for teams consolidating commerce and channel data. Connections include Shopify, WooCommerce, PrestaShop, Shoptet, BizniWeb, Google Analytics 4, Google Search Console, Bing Webmasters, Google Ads, Meta Ads, LinkedIn Ads and Stripe. That ecosystem supports revenue attribution across connected sources and links retention behavior with marketing performance. Choose AmICited when straightforward cohort and RFM reporting should live alongside AI-search monitoring. Teams seeking a standalone retention product, non-web deployment or support beyond email should assess alternatives before committing.

AmICited Customers and Retention pros and cons

  • Where it wins
    • Monthly and mature-cohort retention views by acquisition month
    • RFM segments with revenue comparisons and top-customer rankings
    • Connects major commerce, advertising, analytics and billing platforms
  • Where it doesn't
    • No free plan; access starts at €50 per month
    • Seven-day trial requires a payment card
    • Enterprise pricing uses custom credit volumes and terms

AmICited Customers and Retention fact sheet, pricing and score →

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