Afterword review
A modular, cloud-based suite with clear starting prices for funeral-home operations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Afterword is a cloud-based platform for funeral homes and crematories, aimed at small and mid-market teams, including independent and multi-location firms. It combines case management, vital-information collection, document and statement generation, electronic signatures, payment processing, online funeral planning, merchandise presentation, task management and chain-of-custody tracking. Families can enter information, plan services online, view updates through a portal and make payments. Pre-need management, service scheduling and online arrangements are supported.
Published monthly starting prices are organized by operational need. Essential Case Management costs $79 and includes vitals collection, statements of goods and services, custom forms, basic reporting, plus Tukios and ASD integrations. Task Lists is $99, Chain of Custody is $149, and Online Planner is $179 with burial and cremation workflows, educational videos, customizable packages and advanced integrations. Personalized Case Management is $325 and adds custom vitals collection, unlimited eSignatures, payment processing, reporting and backups. Prices are based on 200 cases per year, Afterword says it creates custom plans, and the Essential plan includes a seven-day trial without a credit card.
The ecosystem connects with QuickBooks Online, Tukios, ASD, Google Calendar, Microsoft Outlook, Canva, Federated Fiducial and WordPress. Reporting dashboards, custom metrics, digital whiteboards and customizable workflows give teams room to match different case processes, while GPS verification, time-stamped photos and audit-ready records address custody documentation. Support is available through email, phone and documentation, with 24/7 support and SOC 2 compliance listed. Firms wanting a web-based, modular system with online family interaction should consider Afterword; organizations requiring a free tier or non-web deployment should look elsewhere.
Afterword pros and cons
- Where it wins
- Case management covers forms, e-signatures, payments and reporting
- Online planning includes virtual selection rooms and family portals
- GPS, photos and audit records support chain-of-custody tracking
- Where it doesn't
- No free plan; paid plans start at $79 per month
- Web-only deployment may not fit non-web operating requirements
- Advanced capabilities require higher-priced or custom plans
Afterword fact sheet, pricing and score →
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