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To see what an AI app remembers, open its memory or personalization settings—not just chat history. Review or edit the saved information, then delete both the memory entry and the source chat, file, or connected-app data if you want it removed from the places that may inform future responses. Turning memory off generally changes future personalization; it does not automatically erase all stored information.

Before you start: memory and chat history are separate

An AI app may use saved memory, past conversations, uploaded files, or connected services as different sources of context. A visible memory page may show only a summary or selected entries, not every source that could affect a response. If you want the app to stop using a fact, identify where it may have come from and handle each relevant source separately.

  • Review: Look in memory or personalization settings, and ask the assistant what it remembers if that feature is available.
  • Correct or remove: Edit or delete the saved memory, or tell the assistant what to change where supported.
  • Remove source material: Delete the conversation, file, or connected source that supplied the information when you want broader removal.
  • Turn off memory: Use the app’s memory control to limit future personalization; do not assume this deletes existing memories or source data.

Settings and labels can vary by account, plan, region, platform, workspace, and product rollout. Use the closest matching control in your app if the exact label below is not present.

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ChatGPT: review or delete saved memories

Find and review memory

Open Settings > Personalization > Memory. Depending on your account, you may see labels such as Memory, Reference saved memories, Reference chat history, Memory summary, Manage, or Saved memories. You can also ask ChatGPT what it remembers about you. OpenAI describes the Memory summary as a high-level view, so it may not include every detail or identify every source. Available options may let you enter a correction, highlight text to correct, or edit individual saved memories. See OpenAI’s Memory in ChatGPT guidance for the current controls.

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Delete a memory and its sources

  1. In Settings > Personalization > Memory, open the memory-management control available to you and delete the relevant saved memory. Some accounts offer Delete and turn off memory; this removes remembered information shown in the summary and turns Memory off.
  2. Delete the chat where you first shared the information. Check regular and archived chats, and review Library files and connected apps if they may contain the same information.
  3. Allow for retention and processing delays. OpenAI says deleted-memory logs may be retained for up to 30 days for safety and debugging.

Deleting a chat alone does not necessarily delete a separate saved memory. Conversely, deleting a saved memory does not delete past chats. If you choose Don’t mention this again, that changes future personalization behavior but does not remove the original source.

Turn ChatGPT memory off

In Settings > Personalization > Memory, switch off the memory controls available on your account. Turning off Memory does not delete past chats. If you turn off Reference chat history, OpenAI says information remembered from past chats is scheduled for deletion within 30 days; the original chats remain unless you delete them separately.

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Gemini: review past-chat and connected-app context

Find memory and correct information

On desktop, Google documents the route Gemini Apps > Settings & help > Personal Intelligence, where you can switch Memory on or off. The interface may differ on other platforms. To correct what Gemini knows, turn Memory on and correct it directly in a chat. You can also ask, “Did you use any info from past chats?” to check whether past conversations informed a response. See Google’s Gemini memory and personalization instructions.

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Delete chats and disconnect a source app

  1. Find and delete relevant conversations in Gemini Apps Activity.
  2. If the information came from a connected app, disconnect that app as well.
  3. Allow time for changes to propagate. Google notes that a deleted chat may take a short time to stop being used for personalization, and updates or deletions in connected apps may take days to affect Gemini.

Google says both deleting relevant chats and disconnecting the connected app are necessary: after only one step, the other source may still provide the information.

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Turn Gemini memory off

Use the Memory switch under Gemini Apps > Settings & help > Personal Intelligence on desktop. Switching it off is not a substitute for deleting conversations or disconnecting connected apps that may still contain relevant information.

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Claude: open, edit, or delete memory entries

Review and change saved topics

In Claude’s current memory experience, open Settings > Memory, select a topic to read it, then use the edit control to change it or Delete to remove it. Some users on the legacy experience may instead find View and edit memory under Settings > Capabilities. You can also ask Claude in a chat to remember, change, or forget information. Claude provides controls for memory and past-chat search, and may let you turn memory off for a single chat or task before sending its first message. Availability can differ between current and legacy accounts. Details are in Anthropic’s Claude memory and chat-search guidance.

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Delete memory separately from a conversation

Under Claude’s current guidance, deleting or allowing a conversation to expire does not automatically remove memory entries generated from it. Delete the relevant entries in memory settings if you want them removed. This is distinct from legacy behavior, so do not apply legacy retention rules to every account.

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Export or import memory before changing services

Anthropic documents memory import and export. The current import experience uses pasted exported text to create selected memory entries, but Anthropic describes import as experimental and says it may not successfully incorporate all imported memories. Treat an export as a possible backup or migration aid, not a guarantee that another service—or even an import into Claude—will reproduce every memory. See Anthropic’s import and export instructions, dated September 2, 2026.

Choose the right cleanup for your goal

Goal What to do What remains to check
Stop future personalization using a fact Edit or delete the memory entry, or turn off the applicable memory control. Chats, files, connected apps, and other sources may remain.
Remove a fact from one conversation Delete the relevant chat or source item. A separate saved memory may still exist.
Remove information from multiple sources Delete the saved memory and relevant chats; check files and connected apps as applicable. Deletion and propagation may take time under the service’s stated policy.
Preserve information before cleanup Use an export if the service offers one. Import may be unavailable or incomplete; Claude describes its import as experimental.

What to expect after deletion

Removing a memory entry, deleting a chat, disconnecting an app, and turning memory off are separate actions. Their effects and timing depend on the product. ChatGPT says deleted-memory logs may be kept for up to 30 days for safety and debugging, and that turning off Reference chat history schedules deletion of information remembered from past chats within 30 days while leaving original chats in place. Google notes a short delay for deleted chats to stop informing personalization and says connected-app changes may take days. Claude says memory entries generated from a conversation are not automatically removed when that conversation expires or is deleted. These are service-specific statements, not a universal deletion timetable.

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