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On a supported Galaxy device in the United States, open Settings > Warranty and care > View details, then check the Samsung Care+ section. For a definitive answer, confirm the plan’s coverage record and dates: a warranty listing or an offer to enroll does not by itself prove that Care+ is active.

Check Samsung Care+ on your Galaxy device

Samsung documents this route for Galaxy devices and services in the United States. Menu names or availability may differ by device, software version, and country.

  1. Open Settings on the Galaxy device.
  2. Tap Warranty and care.
  3. Tap View details to open the device support page. If needed, return to the Warranty and care screen.
  4. Find the Samsung Care+ section and review the coverage information. Samsung says this section can show current coverage or protection options for eligible devices. If it shows an option to enroll or explore protection, open the details and verify the current plan status rather than assuming coverage is already active. Samsung US support instructions.

Check your plan through Samsung My Page

If Warranty and care is missing, or the device does not appear linked, sign in to Samsung My Page and check My Products and the Care+ account or subscription area. Samsung describes My Products as a place to check warranty status and request service, and provides account controls for managing Care+ subscriptions. The exact information shown can depend on the account and registered product. A warranty status there is not, on its own, proof of a Care+ plan.

Confirm the plan and its coverage dates

Use the coverage confirmation or account details for the specific device to check that the plan is active and to see its terms. Samsung’s US contract terms say the confirmation lists the coverage start date, type, term, end date, price, service fees, and other details; the contract begins on the date shown in that confirmation. Plan terms can vary, so rely on your own confirmation and applicable contract rather than general marketing descriptions. Samsung Care+ information and terms.

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  • Match the confirmation to the device you are checking.
  • Check the coverage start and end dates and the plan type.
  • Review the applicable service fees and exclusions in the plan terms.

If coverage is missing or looks incorrect

Keep your purchase receipt or delivery proof available and contact Samsung through its official account or support channels. Samsung’s US warranty-registration flow requests purchase details and proof when validating warranty information, but that does not establish that its warranty-validation form can correct every Care+ enrollment issue. Samsung US warranty support.

Why the menu or coverage may not appear

Samsung cautions that Care+ availability, warranty coverage, and support options vary by country or region. Device model and software version can also affect whether a feature is available. For example, Samsung Canada says its Warranty and care feature requires a compatible Galaxy device running One UI 9 or later and describes a staged rollout; that Canadian threshold is not a universal requirement. Check the support information for your country and device if the route above is unavailable. Samsung Canada device instructions.

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