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To change the Wi-Fi network saved on your Sonos system, use the Sonos app’s network-update flow rather than setting up your speakers as a new system. The steps depend on whether you use the current Sonos app or the S1 Controller app. Sonos says this is needed after changing your Wi-Fi name or password, or replacing your router. Sonos Support’s new-router instructions provide the procedures below.
Change Wi-Fi in the current Sonos app
Use this route in the current Sonos app on iOS or Android when the system cannot connect to the new network. Keep Sonos products disconnected from Ethernet until the update is complete.
- Open the Sonos app and wait for it to search for your system.
- When the app displays “No products found,” open Settings.
- Select Visit Help Center, then Update Network.
- Follow the prompts. Sonos says supported products are updated one at a time.
- After all supported products have joined the new Wi-Fi, reconnect any Ethernet cables that your setup requires.
If the app does not show these labels, check the on-screen instructions for your app version; Sonos can change interface wording.
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In Sonos S1 Controller for iOS or Android, use the separate router-change flow:
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- Open S1 Controller and wait while it searches for the system.
- At “Unable to connect to Sonos,” select Learn More.
- Select Changed router or Wi-Fi settings?
- Follow the app instructions to reconnect.
For some multi-product systems using a wireless S1 setup, the process may ask you to temporarily connect one Sonos product to the router with an Ethernet cable. After wiring it, if other products are missing, reboot those products and go to Settings > System > Network > Wireless Setup to connect them to Wi-Fi. Follow the prompts for your system rather than factory-resetting products as a first step. Sonos’s S1 and new-router instructions describe this flow.
Check whether your model needs Sonos’s alternate procedure
The normal app update can discover products that support Bluetooth Low Energy (BLE). Sonos lists the following models as lacking BLE support for discovery during this Wi-Fi update process:
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- Connect (Gen 2) and Connect:Amp (Gen 2)
- One (Gen 1), Play:1, Play:3, and Play:5 (Gen 2)
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- SYMFONISK Bookshelf (Gen 1) and SYMFONISK Table lamp (Gen 2)
For these products, Sonos provides a different procedure that involves temporary Ethernet wiring and other system changes, including a factory reset and re-adding a product. Do not use that procedure for every system: check the official instructions for your specific model and follow them in order. See Sonos’s new-router instructions for the model-specific steps.
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Use Ethernet as a recovery option
Sonos documents both wired and wireless setups. If a supported product is already part of your system, connecting it to the router by Ethernet can switch the system to a wired setup. Allow about a minute for products to change over; reboot any that remain missing. Some products cannot provide or use the dedicated Sonos wireless network in this setup. Details and product-specific limitations are in Sonos’s wired and wireless setup instructions.
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Switch back to Wi-Fi
- Current Sonos app: Open Settings > Network > Update Networks and follow the prompts.
- S1 Controller: Open Settings > System > Network > Wireless Setup and enter the Wi-Fi password.
When wireless setup finishes, disconnect Ethernet from products wired to the router, as directed by Sonos.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.If the Sonos app still cannot find your system
Work through these checks if you see “No products found” or the system remains unavailable. Sonos’s troubleshooting guidance is at Sonos app reports “No products found”.
Quick Recap
Best Value
- Dual angled tweeters and a powerful midwoofer deliver rich, balanced stereo sound with deep bass.
- The perfect start or addition to your system, Era 100 SL makes Sonos sound more accessible.
- Stream over WiFi, pair via Bluetooth, or connect a turntable and more with line in.
- Go from unboxing to incredible sound in minutes with a quick plug-in and the Sonos app
- Trueplay fine-tunes Era 100 SL for the unique acoustics of the room.
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- The information below is per-pack only
- Dual angled tweeters and a powerful midwoofer deliver rich, balanced stereo sound with deep bass.
- The perfect start or addition to your system, Era 100 SL makes Sonos sound more accessible.
- Stream over WiFi, pair via Bluetooth, or connect a turntable and more with line in.
- Go from unboxing to incredible sound in minutes with a quick plug-in and the Sonos app
- Make sure the Sonos speaker has power.
- Restart the router, then check whether the app can find the system.
- Confirm your phone or tablet is connected to the same Wi-Fi network as Sonos, not a guest network.
- If you are using a wired setup, check that the Ethernet cable is firmly connected. If needed, try another router or product port or another cable.
- Temporarily turn off a VPN on the phone or computer running the app.
- If the system is still missing after these checks, contact Sonos Support.
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
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