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You can add Samsung Care+ when buying an eligible Galaxy phone, or apply after purchase through Samsung’s website, your phone’s settings, Samsung Members, or a Samsung Experience Store. In the U.S., the post-purchase timing depends on the offer: Samsung’s FAQ describes enrollment within 60 days, while its main Care+ page also lists a separate days 61–365 pricing window for eligible offers. Check the exact offer for your device and state before paying.
Choose an enrollment route
When you buy the phone
On Samsung.com, select an eligible Galaxy phone and add the Care+ option during checkout. Samsung also sells Care+ with a new phone at a Samsung Experience Store. For the purchase-time route, Samsung says to select the plan when you buy the phone.
After buying the phone online
- Go to samsungcareplus.com and check whether your phone is eligible.
- Review the plan options and the price shown for your device and state. Confirm the coverage, billing choice, term, and claim fees in the applicable terms.
- Follow the enrollment prompts if an offer is available.
Samsung’s U.S. FAQ says eligible mobile devices can be enrolled within 60 days. Its main Care+ page also describes buying within one year and marks days 61–365 as a separate eligible-pricing period. That later window is not the same offer as the first 60 days, and the page says its listed days 61–365 Theft and Loss pricing is unavailable in New York. Check the live offer rather than assuming that every plan, device, or state qualifies for the full year. See Samsung’s Care+ FAQ and Care+ overview for the current terms.
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From your Galaxy phone
- Open Settings > Warranty and care > View details.
- If your device is eligible, use the enrollment option shown on its warranty and coverage page and follow the prompts.
The menu can vary with device and software version. Samsung’s instructions are at View warranty and coverage details on a Galaxy device. If the menu or enrollment option is not present, use Samsung’s eligibility page or another route.
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Through Samsung Members
- Open Samsung Members and search for Samsung Care+.
- Tap Check Eligibility, then follow the enrollment steps presented for your device.
Samsung describes this route for eligible devices within 60 days of activation. The app’s eligibility result determines whether it can proceed; owning a Galaxy phone alone does not guarantee enrollment. See Samsung’s Samsung Care+ enrollment help.
At a Samsung Experience Store
Samsung says an Experience Store can sell Care+ with a new phone or within one year of the device purchase. Confirm that the particular store and your device are eligible before traveling.
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Check timing, eligibility, and location
Samsung’s pages describe two different post-purchase timing details: its mobile FAQ says enrollment within 60 days, while the main support page presents a one-year route with separate pricing for days 61–365. The longer period should not be read as a guarantee that every plan is available for a year at the first-60-day price. Samsung specifically notes that its listed late-window Theft and Loss pricing is not available in New York. Use the device-specific offer and applicable state terms to determine what you can actually buy.
Eligibility is device-specific. Samsung’s phone and Members flows show an eligibility check before presenting enrollment steps; the reviewed pages do not establish a universal document checklist for every device, seller, or state. Samsung says its U.S. mobile products are available in the continental United States, Hawaii, Alaska, and Washington, D.C., and not outside those locations. State rules and plan terms may affect which options appear.
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Compare the plan details before enrolling
Samsung’s U.S. FAQ names Care+ with Theft and Loss, Care+, Care+ Essentials, and a New York-only Theft and Loss option. Their coverage and billing arrangements differ; costs vary by device, so there is no single price to rely on without checking the offer displayed for your phone.
| What to compare | Why it matters |
|---|---|
| Damage or mechanical-breakdown coverage versus theft and loss protection | Confirm which incidents the selected option covers and what exclusions apply. |
| Billing method and term | The FAQ lists some plans with a two-year upfront term or monthly billing for three years; Care+ Essentials is listed as a two-year upfront option. Verify the current device-specific offer. |
| Service fee or deductible | Check the amount for the specific type of claim rather than assuming one fee applies to every repair or replacement. |
| Enrollment timing and price | Confirm whether the offer is within the first 60 days or in the separate days 61–365 pricing window. |
| State availability and exclusions | Plan availability and insurance terms can vary by state; read the terms shown for your location. |
Samsung’s FAQ summarizes the named plans, but the terms applicable to the offer control. Read those terms before completing enrollment.
Quick Recap
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Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
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