How to Add Wheelchair Accessibility Details to a Place on Google Maps

To add wheelchair accessibility information, open the place in the Google Maps mobile app, go to its About or Features section, choose the feature-editing option, select the accessibility details you observed, and submit them. Google reviews suggested edits, so they may take time to appear.

Add or correct accessibility attributes

1. Open the Google Maps app on your phone or tablet. Search for the place, or tap its location on the map.

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2. Open the place details and look for About or Features. Google’s Android instructions describe the route as About → Edit features. On iPhone or iPad, the option may appear as About → Update this place. Google’s general mobile instructions also describe About → Features → Edit features. Labels can vary by device and app version, so use the equivalent update control shown in your app.

3. Select the wheelchair accessibility attributes you can verify, then tap Submit. Google’s Android help gives the sequence as About → Edit features → attribute → Submit. See Google Maps Help: Accessibility in Google Maps and Google Maps Help: Edit place information in Google Maps.

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Which accessibility details to report

Google’s wheelchair accessibility attributes cover five features. Report each relevant feature based on what you observed; an accessible entrance, for example, does not establish that the restroom or seating is accessible.

• Entrance: Google describes an accessible entrance as approximately one meter wide and step-free. If there are steps, there should be a permanent or moveable ramp. Under Google’s guidance, an entrance with only a revolving door should be marked not accessible.

• Restroom: The restroom entrance should be at least one meter wide and reachable without steps. If the person needs to enter a stall, its entrance should also be at least one meter wide.

• Seating: Check that the main area is reachable without stairs and that there is enough room to navigate to and sit at a table. Google says a business is not wheelchair friendly for this attribute if every table is at standing height.

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• Parking: Report whether there is a parking space specifically marked for people with accessibility needs. Marking conventions differ by country and region.

• Elevator: For a multi-floor place, check whether an elevator is available and large enough to accommodate a wheelchair.

Add visit-specific context in a review

If the structured attributes do not capture what you want to explain, you can add information to a review. Open the place in Google Maps, go to Reviews → Rate and review, and add relevant details under Wheelchair accessibility. Use the review text to describe useful visit-specific context, such as what you encountered or which part of the venue you checked.

What happens after you submit

An accessibility edit is a suggestion, not an immediate change. Google reviews suggested edits, and a change may take time to appear. Google says it will update contributors about the suggestion’s status. Accessibility attributes and attribute edits are available only in certain countries or regions; Google’s cited help pages do not provide a complete current list of eligible locations.

Google says a photo may help verify a suggestion. Its help page notes: “To help us verify your suggestion, add a photo. Your photos are publicly available under your name.” Add a photo only if you are comfortable with that visibility.

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