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To manage taxes in a Hostinger AI Builder store, open Store Manager → Settings → Taxes, create a rule for the relevant country or region, enter its tax name and rate, then choose whether tax is included in listed prices or added at checkout. You can also decide whether the rule applies to shipping. These are manual settings; the platform does not determine your legal tax obligations or create a compliant tax invoice.
Open the store tax settings
You need an active Hostinger Ecommerce subscription to access store management. The route depends on how you use AI Builder:
- Manual mode: Open the website editor, select Online store in the left panel, then choose Manage store.
- Agentic mode: Open Ecommerce in the top navigation.
In Store Manager, go to Settings → Taxes and select Add tax rules. See Hostinger’s instructions for accessing online store settings for the entry paths.
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- In Settings → Taxes, choose Add tax rules.
- Name the region and assign one or more countries.
- Enter the customer-facing tax name, such as VAT, and the rate that applies to your business.
- Choose whether the rule applies to shipping, then save.
Rules are configured manually. A customer outside the configured zone will not have tax applied by that rule. Hostinger says sellers with a US or Brazil tax region can create separate zones by state. Rules can be edited or deleted later. The platform’s tax setup guide describes rule coverage across product types rather than separate rates by product type; the store settings guide also describes rates applying across product types and shipping options within a rule, with a control for taxing shipping.
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Choose how customers see tax
The store settings provide two display options:
- Include taxes in product prices: The displayed price is the customer-facing price, and the tax portion is deducted from seller revenue.
- Add taxes on the checkout page: The product price is displayed first, and tax appears separately as an additional checkout charge.
Hostinger’s tax guide illustrates the inclusive-price calculation with a €2 item and a 21% rate: unit tax is calculated as (tax rate × unit price) / (1 + tax rate), which gives €0.35 after rounding. For three units, its example shows a €6 total, a €4.95 subtotal and €1.05 in tax. This is only an arithmetic example; it does not establish that 21% is the correct rate for your products or location.
What the settings do—and do not—determine
The settings let you enter zones, names and rates, and control how tax is shown and whether it applies to shipping. They do not establish which registrations, rates, exemptions, filing deadlines or invoice fields apply to your business. Those depend on your circumstances and the jurisdictions where you sell. Consult the relevant tax authority or a qualified tax professional if you need help deciding what to collect or report; Hostinger also recommends seeking tax expertise when you are unsure.
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Create an order invoice
To create an invoice for an order, open Orders, select the order, then choose More actions → Create invoice. You can download, print or send the document. Store invoice settings also allow additional information, such as a tax ID. Hostinger explicitly cautions: “Invoices generated here are not tax invoices.” You are responsible for ensuring that invoices you issue meet applicable legal requirements. See Hostinger’s invoice instructions for the workflow and available settings.
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