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An enhanced service provider is a company that uses computer-based services over transmission facilities to provide customers with value-added telephone services under the Texas definition. The term is regulatory and context-dependent; it is not a universal label for every software, internet, or technology company.
What does “enhanced service provider” mean?
Texas Administrative Code § 26.5(85) defines an enhanced service provider as “A company that offers computer-based services over transmission facilities to provide the customer with value-added telephone services.” Texas Administrative Code § 26.5
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That definition has three parts: a company offers computer-based services; those services are carried over transmission facilities; and they add value to telephone services for the customer. It is a telecommunications definition, not a general description of any business that improves or supplements another product.
How the federal description differs
Federal 47 CFR § 64.702 describes “enhanced service” by focusing on what computer processing does to information carried over common-carrier transmission facilities. Its text covers processing that changes the format, content, code, protocol, or similar aspects of transmitted information; provides additional, different, or restructured information; or enables a subscriber to interact with stored information. 47 CFR § 64.702, current eCFR page
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The Texas provision defines the provider, while the federal provision describes the service category. They are related formulations, not interchangeable definitions. The current eCFR page marks § 64.702 as reserved, so its text should not be treated by itself as a statement of current federal obligations.
Why the term appears in telecom rules
Texas’s surrounding rules use the term in a telecommunications access context. For example, § 26.5(21) refers to an enhanced service provider making a written request to an incumbent local exchange company for unbundled network or services. Texas Administrative Code § 26.5
This context helps explain why the phrase can appear in rules, access requests, or interconnection materials. It does not establish that every internet or software company qualifies as an enhanced service provider.
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How to interpret the term in a specific situation
- Check the governing source. Identify the jurisdiction, regulation, contract, or filing that uses the term.
- Check the date and legal status. A definition in an older rule or agreement may not establish current obligations.
- Check what is being defined. A source may define a provider, a service, or a party’s contractual role.
- Examine the service itself. Look at how computer processing works with transmitted or stored information and whether the relevant definition requires added telephone-service value.
Contracts can use their own formulations. A Missouri Public Service Commission filing provides an example of contractual usage, but it does not make that wording universal. Missouri Public Service Commission filing
For a classification or compliance decision, apply the definition in the governing instrument and jurisdiction to the specific service and the relevant date. The Texas wording is a useful example, not a universal rule.
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