Head-to-head · Restaurant Review Management Software
Yext Reviews vs GatherUp
Yext Reviews leads on 0 checks, GatherUp on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreYext Reviews · 9.1/10
- Free trialonly GatherUp
- Most featuresYext Reviews · 1 of 4
Yext Reviews scores higher on our rubric for restaurant review management software: 9.1 against 8.5 out of 10; our editors rank them #3 and #8.
Yext Reviews is the better fit for established brands needing review intelligence. GatherUp is the better fit for restaurants needing review requests and defense tools.
- Yext Reviews fits best
Established brands needing review intelligence
- GatherUp fits best
Restaurants needing review requests and defense tools
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Side by side
| Feature | Yext Reviews 9.1/10 Visit ↗ | GatherUp 8.5/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.1 | 8.5 |
| Ranking | #3 in Restaurant Review Management Software | #8 in Restaurant Review Management Software |
| Best for | Established brands needing review intelligence | Restaurants needing review requests and defense tools |
| Pricing model | Paid | Paid |
| Starting price | Pricing on request | — |
| Free plan | Not checked yet | — |
| Free trial | — | 14 days |
| Deployment | Cloud, Mobile | Cloud |
| Platforms | Web, iOS, Android | Web |
| Support | Email, Phone, Docs | Email, Live chat, Docs |
| Compliance | SOC 2, GDPR, HIPAA, PCI DSS | GDPR |
| Integrations | 80+ integrations | 500+ integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features Yext Reviews 1/4 · GatherUp 0/4 | ||
| Review requests | Not checked yet | Not checked yet |
| Response automation | Not checked yet | Not checked yet |
| Sentiment analysis | ✓ (best) | Not checked yet |
| Multi-location support | Not checked yet | Not checked yet |
| Specs | ||
| Review sources | Not checked yet | Not checked yet |
| Location limit | Not checked yet | 1 locations |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | Yext Reviews is an online reputation management product for businesses and multi-location brands. It brings reviews from Google, Facebook, Yelp, TripAdvisor, Trustpilot, Booking.com, app stores, employment sites, and 80+ industry platforms… Read the review → |
GatherUp is review management and customer experience software for local businesses, multi-location organizations, and digital agencies. Restaurants can use it to request reviews by email and SMS, monitor activity across more than 100… Read the review → |
Strengths and trade-offs
Yext Reviews — where it wins
- Monitors reviews across 80+ platforms
- Automates requests through email, SMS, and QR codes
- Adds AI responses, sentiment analysis, and competitive intelligence
Where it doesn't
- Pricing requires contacting Yext's sales team
- Review capabilities are offered as separate packages
- Focuses on reviews rather than mention monitoring
GatherUp — where it wins
- Monitors reviews across 100+ sites
- Supports email and SMS review requests
- Includes AI replies and suspicious-review defense
Where it doesn't
- No free plan is available
- Small Business costs $99 per month
- SMS marketing is excluded from the 14-day trial
- Yext Reviews9.1/10 · Pricing on request
A broad review intelligence platform for established, multi-location brands.
Visit YextFull verdict → - GatherUp8.5/10 · 14-day trial
A broad review-management suite with strong request, monitoring, and defense tools.
Visit GatherUpFull verdict →
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All restaurant review management software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update




