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Head-to-head · Restaurant Review Management Software

Yext Reviews vs GatherUp

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Yext Reviews #3 in Restaurant Review Management Software 9.1/10 Pricing on request ✓ 1 of 4 features Visit Yext
GatherUp #8 in Restaurant Review Management Software 8.5/10 14-day trial Free trial✓ 0 of 4 features Visit GatherUp

Yext Reviews leads on 0 checks, GatherUp on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreYext Reviews · 9.1/10
  • Free trialonly GatherUp
  • Most featuresYext Reviews · 1 of 4

Yext Reviews scores higher on our rubric for restaurant review management software: 9.1 against 8.5 out of 10; our editors rank them #3 and #8.

Yext Reviews is the better fit for established brands needing review intelligence. GatherUp is the better fit for restaurants needing review requests and defense tools.

  • Yext Reviews fits best

    Established brands needing review intelligence

  • GatherUp fits best

    Restaurants needing review requests and defense tools

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Side by side

Feature Yext Reviews 9.1/10 Visit ↗ GatherUp 8.5/10 Visit ↗
At a glance
Editor score 9.1 8.5
Ranking #3 in Restaurant Review Management Software #8 in Restaurant Review Management Software
Best for Established brands needing review intelligence Restaurants needing review requests and defense tools
Pricing model Paid Paid
Starting price Pricing on request —
Free plan Not checked yet —
Free trial — 14 days
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Email, Phone, Docs Email, Live chat, Docs
Compliance SOC 2, GDPR, HIPAA, PCI DSS GDPR
Integrations 80+ integrations 500+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Yext Reviews 1/4 · GatherUp 0/4
Review requests Not checked yet Not checked yet
Response automation Not checked yet Not checked yet
Sentiment analysis ✓ (best) Not checked yet
Multi-location support Not checked yet Not checked yet
Specs
Review sources Not checked yet Not checked yet
Location limit Not checked yet 1 locations
Our review
Pros
  • Monitors reviews across 80+ platforms
  • Automates requests through email, SMS, and QR codes
  • Adds AI responses, sentiment analysis, and competitive intelligence
  • Monitors reviews across 100+ sites
  • Supports email and SMS review requests
  • Includes AI replies and suspicious-review defense
Cons
  • Pricing requires contacting Yext's sales team
  • Review capabilities are offered as separate packages
  • Focuses on reviews rather than mention monitoring
  • No free plan is available
  • Small Business costs $99 per month
  • SMS marketing is excluded from the 14-day trial
Our verdict

Yext Reviews is an online reputation management product for businesses and multi-location brands. It brings reviews from Google, Facebook, Yelp, TripAdvisor, Trustpilot, Booking.com, app stores, employment sites, and 80+ industry platforms…

Read the review →

GatherUp is review management and customer experience software for local businesses, multi-location organizations, and digital agencies. Restaurants can use it to request reviews by email and SMS, monitor activity across more than 100…

Read the review →
  1. Yext ReviewsRestaurant Review Management Software 9.1Pricing on request
  2. GatherUpRestaurant Review Management Software 8.514-day trial

Strengths and trade-offs

  • Yext Reviews — where it wins

    • Monitors reviews across 80+ platforms
    • Automates requests through email, SMS, and QR codes
    • Adds AI responses, sentiment analysis, and competitive intelligence

    Where it doesn't

    • Pricing requires contacting Yext's sales team
    • Review capabilities are offered as separate packages
    • Focuses on reviews rather than mention monitoring
  • GatherUp — where it wins

    • Monitors reviews across 100+ sites
    • Supports email and SMS review requests
    • Includes AI replies and suspicious-review defense

    Where it doesn't

    • No free plan is available
    • Small Business costs $99 per month
    • SMS marketing is excluded from the 14-day trial
  • Yext Reviews9.1/10 · Pricing on request

    A broad review intelligence platform for established, multi-location brands.

    Visit YextFull verdict →
  • GatherUp8.5/10 · 14-day trial

    A broad review-management suite with strong request, monitoring, and defense tools.

    Visit GatherUpFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update