Volunteer Impact by Better Impact vs Samaritan

Volunteer Impact by Better Impact8.8Visit Samaritan8.5Visit

Higher score Volunteer Impact by Better Impact #5 in Nonprofit Volunteer Management Software 8.8/10 Pricing on request ✓ 5 of 5 features Visit Better Impact

vs

Samaritan #8 in Nonprofit Volunteer Management Software 8.5/10 Pricing on request ✓ 5 of 5 features Visit Samaritan

• Volunteer Impact by Better Impact fits best

  Organizations prioritizing training and certifications

• Samaritan fits best

  Mature programs needing compliance controls

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Side by side

Feature	Volunteer Impact by Better Impact 8.8/10 Visit ↗	Samaritan 8.5/10 Visit ↗
At a glance
Editor score	8.8	8.5
Ranking	#5 in Nonprofit Volunteer Management Software	#8 in Nonprofit Volunteer Management Software
Best for	Organizations prioritizing training and certifications	Mature programs needing compliance controls
Pricing model	Paid	Paid
Starting price	—	Pricing on request
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud, Mobile	Cloud, Self-hosted
Platforms	Web, iOS, Android	Web
Support	Email, Live chat, Phone, Docs	Email, Tickets, Docs
Compliance	ISO 27001, HIPAA, SSO/SAML, 2FA	SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML, 2FA
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Volunteer Impact by Better Impact 5/5 · Samaritan 5/5
Shift scheduling	✓	✓
Volunteer messaging	✓	✓
Hours tracking	✓	✓
Custom forms	✓	✓
Volunteer self-signup	✓	✓
Specs
Mobile app support	Ios_android	Not checked yet
Our review
Pros	Online training, quizzes, and certifications support structured volunteer onboarding. Covers applications, scheduling, messaging, hours, matching, and reporting. Web, iOS, Android, and the My Impact app support mobile access.	Combines signup, scheduling, reminders, messaging, and capacity limits Tracks hours, mileage, credentials, training, prerequisites, and expirations Connects with Salesforce, Microsoft Dynamics, SAML, and learning systems
Cons	Pricing requires contacting sales rather than selecting a published price. Advanced reporting, permissions, SSO, and API access require the Impact plan. Support is available 24x5 rather than 24x7.	Pricing requires a sales conversation rather than published plan comparisons Broad administrative controls may require structured program management Access is centered on web and API platforms
Our verdict	Volunteer Impact by Better Impact is web-based volunteer management software for nonprofits and other volunteer-reliant organizations. It brings recruitment, customizable applications, opportunity listings, volunteer profiles, onboarding,… Read the review →	Samaritan is web-based volunteer management software for organizations running volunteer services programs. It supports public opportunity publishing, searchable listings, online registration, self-signup, shift scheduling, volunteer… Read the review →

Strengths and trade-offs

• Volunteer Impact by Better Impact — where it wins

  • Online training, quizzes, and certifications support structured volunteer onboarding.
  • Covers applications, scheduling, messaging, hours, matching, and reporting.
  • Web, iOS, Android, and the My Impact app support mobile access.

  Where it doesn't

  • Pricing requires contacting sales rather than selecting a published price.
  • Advanced reporting, permissions, SSO, and API access require the Impact plan.
  • Support is available 24x5 rather than 24x7.

• Samaritan — where it wins

  • Combines signup, scheduling, reminders, messaging, and capacity limits
  • Tracks hours, mileage, credentials, training, prerequisites, and expirations
  • Connects with Salesforce, Microsoft Dynamics, SAML, and learning systems

  Where it doesn't

  • Pricing requires a sales conversation rather than published plan comparisons
  • Broad administrative controls may require structured program management
  • Access is centered on web and API platforms

• Volunteer Impact by Better Impact8.8/10 · Pricing on request

  A broad nonprofit volunteer platform with especially strong training and certification tools.

  Visit Better ImpactFull verdict →
• Samaritan8.5/10 · Pricing on request

  A mature volunteer operations suite with scheduling, compliance controls, and reporting.

  Visit SamaritanFull verdict →