UXArmy vs PlaybookUX

UXArmy8.9Visit PlaybookUX8.5Visit

Higher score UXArmy #4 in UX Research Software 8.9/10 Free plan Free plan✓ 1 of 5 features Visit UXArmy

vs

PlaybookUX #8 in UX Research Software 8.5/10 Paid ✓ 1 of 5 features Visit PlaybookUX

• UXArmy fits best

  Budget-conscious teams needing mobile research

• PlaybookUX fits best

  Teams wanting broad testing and included recruitment

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Side by side

Feature	UXArmy 8.9/10 Visit ↗	PlaybookUX 8.5/10 Visit ↗
At a glance
Editor score	8.9	8.5
Ranking	#4 in UX Research Software	#8 in UX Research Software
Best for	Budget-conscious teams needing mobile research	Teams wanting broad testing and included recruitment
Pricing model	Free plan + paid	Paid
Starting price	$25/mo	—
Free plan	✓ (best)	—
Free trial	—	—
Deployment	Cloud, Mobile	Cloud
Platforms	Web, iOS, Android	Web
Support	Email, Live chat, Docs	Live chat
Compliance	SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML	ISO 27001, GDPR, HIPAA, PCI DSS, 2FA
Integrations	4 integrations	1 integrations
Built for	Solo, Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features UXArmy 1/5 · PlaybookUX 1/5
Participant recruitment	✓	✓
Moderated research	Not checked yet	Not checked yet
Unmoderated research	Not checked yet	Not checked yet
Transcription	Not checked yet	Not checked yet
Research repository	Not checked yet	Not checked yet
Specs
Study types	Not checked yet	Not checked yet
Participant limit	5 participants	Not checked yet
Our review
Pros	Free plan includes unlimited active studies and AI features Supports moderated, unmoderated, mobile, prototype, and Figma research Includes recruitment, transcription, heatmaps, and path analysis	Panel of more than 7 million consumers and professionals Supports moderated, unmoderated, prototype, mobile, and survey studies Includes transcripts, replays, analysis tools, CRM, and AI features
Cons	Free and Starter plans include only 1 full seat Starter provides 29 monthly credits and recruitment costs extra Integrations are limited to Slack, Google Sheets, Excel, and CSV	Self-serve studies are limited to 50 sessions annually Panel access uses pay-per-use credits SSO and SAML are available only in the Enterprise tier
Our verdict	UXArmy is a remote user research and usability testing platform for product teams, designers, marketers, and researchers. It supports research across websites, native mobile apps, and prototypes, with moderated interviews, mobile usability… Read the review →	PlaybookUX is a paid UX research platform for teams running usability tests, moderated interviews, prototype evaluations, surveys, card sorts, tree tests, and other qualitative or quantitative studies. It combines participant recruitment… Read the review →

Strengths and trade-offs

• UXArmy — where it wins

  • Free plan includes unlimited active studies and AI features
  • Supports moderated, unmoderated, mobile, prototype, and Figma research
  • Includes recruitment, transcription, heatmaps, and path analysis

  Where it doesn't

  • Free and Starter plans include only 1 full seat
  • Starter provides 29 monthly credits and recruitment costs extra
  • Integrations are limited to Slack, Google Sheets, Excel, and CSV

• PlaybookUX — where it wins

  • Panel of more than 7 million consumers and professionals
  • Supports moderated, unmoderated, prototype, mobile, and survey studies
  • Includes transcripts, replays, analysis tools, CRM, and AI features

  Where it doesn't

  • Self-serve studies are limited to 50 sessions annually
  • Panel access uses pay-per-use credits
  • SSO and SAML are available only in the Enterprise tier

• UXArmy8.9/10 · Free plan

  Broad mobile and prototype research coverage with a free plan and limited integrations.

  Visit UXArmyFull verdict →
• PlaybookUX8.5/10 · Paid

  A broad UX research suite for teams that need testing methods and participant access in one place.

  Visit PlaybookUXFull verdict →