UserZoom vs Hubble

UserZoom9.0Visit Hubble8.9Visit

Higher score UserZoom #4 in Usability Testing Software 9.0/10 Pricing on request ✓ 5 of 5 features Visit UserZoom

vs

Hubble #5 in Usability Testing Software 8.9/10 Free plan Free plan✓ 5 of 5 features Visit Hubble

• UserZoom fits best

  Enterprise teams needing flexible recruitment options

• Hubble fits best

  Research teams needing comprehensive mixed-method testing

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Side by side

Feature	UserZoom 9.0/10 Visit ↗	Hubble 8.9/10 Visit ↗
At a glance
Editor score	9.0	8.9
Ranking	#4 in Usability Testing Software	#5 in Usability Testing Software
Best for	Enterprise teams needing flexible recruitment options	Research teams needing comprehensive mixed-method testing
Pricing model	Paid	Free plan + paid
Starting price	Pricing on request	$120/seat/mo
Free plan	Not checked yet	✓ (best)
Free trial	—	—
Deployment	Cloud, Mobile, Browser extension	Cloud, Mobile
Platforms	Web, iOS, Android, Chrome extension	Web, iOS, Android
Support	Docs	Email, Community, Docs
Compliance	SOC 2, GDPR, HIPAA	SOC 2, GDPR, HIPAA, SSO/SAML
Integrations	7 integrations	6 integrations
Built for	Small business, Enterprise	Small business, Mid-market, Enterprise
Features UserZoom 5/5 · Hubble 5/5
Participant recruitment	✓	✓
Moderated sessions	✓	✓
Unmoderated sessions	✓	✓
Prototype support	✓	✓
Mobile app support	✓	✓
Specs
Participant limit	Not checked yet	Not checked yet
Our review
Pros	Supports moderated and unmoderated studies across web, prototypes, and mobile apps Combines global participant recruitment with customer-owned audience recruitment Includes transcripts, playback, notes, charts, clips, and insight sharing	Supports moderated, unmoderated, prototype, desktop, and mobile studies Combines recording, transcripts, annotation, tagging, and AI reports Integrates with Figma, calendars, video tools, and user-data platforms
Cons	Pricing is handled through contact sales rather than listed plan amounts. Its broad method set may exceed the needs of a simple usability test. Multiple customer-recruitment routes can add planning overhead.	The Free plan allows only 1 seat and 10 responses per month Pro costs $120 per seat per month and allows up to 3 seats Participant recruitment integrations are reserved for Enterprise
Our verdict	UserZoom is a web-based usability research platform for UX researchers, designers, product managers, and marketers. It supports moderated and unmoderated studies across websites, prototypes, screenshots, desktop experiences, mobile web,… Read the review →	Hubble is a user research platform for product, design, and UX teams that need more than a single usability test format. It supports unmoderated studies, moderated sessions with scheduling and hosting, Figma prototype testing, desktop and… Read the review →

Strengths and trade-offs

• UserZoom — where it wins

  • Supports moderated and unmoderated studies across web, prototypes, and mobile apps
  • Combines global participant recruitment with customer-owned audience recruitment
  • Includes transcripts, playback, notes, charts, clips, and insight sharing

  Where it doesn't

  • Pricing is handled through contact sales rather than listed plan amounts.
  • Its broad method set may exceed the needs of a simple usability test.
  • Multiple customer-recruitment routes can add planning overhead.

• Hubble — where it wins

  • Supports moderated, unmoderated, prototype, desktop, and mobile studies
  • Combines recording, transcripts, annotation, tagging, and AI reports
  • Integrates with Figma, calendars, video tools, and user-data platforms

  Where it doesn't

  • The Free plan allows only 1 seat and 10 responses per month
  • Pro costs $120 per seat per month and allows up to 3 seats
  • Participant recruitment integrations are reserved for Enterprise

• UserZoom9.0/10 · Pricing on request

  A broad usability research platform for moderated, unmoderated, and mixed recruitment studies.

  Visit UserZoomFull verdict →
• Hubble8.9/10 · Free plan

  A broad research workspace with a free entry plan and a $120-per-seat Pro tier.

  Visit HubbleFull verdict →