Head-to-head · Customer Feedback Software
UserVoice vs Beamer
UserVoice leads on 0 checks, Beamer on 1, and 6 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreUserVoice · 8.3/10
- Free planonly Beamer
- Free trialboth
UserVoice scores higher on our rubric for customer feedback software: 8.3 against 6.9 out of 10; our editors rank them #10 and #23.
Beamer offers free plan; UserVoice doesn't.
UserVoice is the better fit for enterprise product feedback management. Beamer is the better fit for product announcements with feedback add-ons.
- UserVoice fits best
Enterprise product feedback management
- Beamer fits best
Product announcements with feedback add-ons
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Side by side
| Feature | UserVoice 8.3/10 Visit ↗ | Beamer 6.9/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.3 | 6.9 |
| Ranking | #10 in Customer Feedback Software | #23 in Customer Feedback Software |
| Best for | Enterprise product feedback management | Product announcements with feedback add-ons |
| Pricing model | Paid | Free plan + paid |
| Starting price | $12,000/yr | $49/mo |
| Free plan | — | ✓ (best) |
| Free trial | 30 days | 14 days |
| Free trial length | 30 days | 14 days · no card needed |
| Deployment | Cloud, Browser extension | Cloud, Browser extension |
| Platforms | Web, Chrome extension | Web |
| Support | Email, Docs | Live chat, Email, Docs |
| Compliance | SOC 2, GDPR, PCI DSS | SOC 2, GDPR, SSO/SAML |
| Integrations | 10 integrations | 3,000+ integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features UserVoice 6/6 · Beamer 6/6 | ||
| NPS surveys | ✓ | ✓ |
| Feature requests | ✓ | ✓ |
| Feedback portal | ✓ | ✓ |
| In-app feedback | ✓ | ✓ |
| Product roadmap | ✓ | ✓ |
| Sentiment analysis | ✓ | ✓ |
| Specs | ||
| Feedback response limit | Not checked yet | Not checked yet |
| Our review | ||
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| Cons |
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| Our verdict | UserVoice is a customer feedback and intelligence platform for product, customer success, sales, and support teams. It brings feedback together from support tickets, surveys, reviews, sales calls, in-app widgets, and product portals. Teams… Read the review → |
Beamer is a web-based customer communication and feedback platform for product and marketing teams. It brings together product changelogs, in-app announcements, NPS surveys, feature idea submission, voting, comments, roadmaps, feedback… Read the review → |
Strengths and trade-offs
UserVoice — where it wins
- Centralizes feedback from support, surveys, reviews, calls, and widgets
- Combines voting, deduplication, roadmaps, status tracking, and portals
- Adds sentiment analysis, revenue prioritization, reporting, and APIs
Where it doesn't
- Paid plans start at $12,000 a year (Launch, billed yearly), and the final price depends on admin seats, instances and add-ons
- NPS is available as an add-on within UserVoice Discovery
- The listed platforms are web and API
Beamer — where it wins
- Combines changelogs, announcements, roadmaps, feedback, and NPS
- Free plan includes public ideas, a roadmap, and 500 monthly NPS surveys
- Supports segmentation, analytics, APIs, webhooks, Zapier, and Segment
Where it doesn't
- Feedback and NPS are separately priced add-ons
- The integration list is narrower than some feedback platforms
- Advanced segmentation and staging accounts require the Scale plan
- UserVoice8.3/10 · 30-day trial
A broad feedback system for enterprise teams that need centralized insight and prioritization.
Visit UserVoiceFull verdict → - Beamer6.9/10 · Free plan · 14-day trial
A strong fit for product announcements with feedback and NPS add-ons.
Visit BeamerFull verdict →
All customer feedback software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
Last updated · How we research and update