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Head-to-head · Case Management Software

Trackops vs Resolver Investigations

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score Trackops #34 in Case Management Software 6.1/10 15-day trial Free trial✓ 6 of 6 features Visit Trackops
Resolver Investigations #67 in Case Management Software 3.0/10 Pricing on request ✓ 6 of 6 features Visit Resolver

Trackops leads on 0 checks, Resolver Investigations on 0, and 7 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreTrackops · 6.1/10
  • Free trialonly Trackops

Trackops scores higher on our rubric for case management software: 6.1 against 3.0 out of 10; our editors rank them #34 and #67.

Trackops is the better fit for investigation firms wanting transparent paid plans. Resolver Investigations is the better fit for investigation teams needing mobile workflows.

  • Trackops fits best

    Investigation firms wanting transparent paid plans

  • Resolver Investigations fits best

    Investigation teams needing mobile workflows

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Trackops 6.1/10 Visit ↗ Resolver Investigations 3.0/10 Visit ↗
At a glance
Editor score 6.1 3.0
Ranking #34 in Case Management Software #67 in Case Management Software
Best for Investigation firms wanting transparent paid plans Investigation teams needing mobile workflows
Pricing model Paid Paid
Starting price $99/mo Pricing on request
Free plan — Not checked yet
Free trial 15 days —
Deployment Cloud, Desktop, Mobile Cloud, Mobile
Platforms Web, Windows, macOS, iOS, Android Web, iOS, Android
Integrations 17 integrations 4 integrations
Features Trackops 6/6 · Resolver Investigations 6/6
Case intake forms ✓ ✓
Workflow automation ✓ ✓
Custom case fields ✓ ✓
Audit trail ✓ ✓
Reporting dashboards ✓ ✓
Mobile apps ✓ ✓
Specs
Deployment Cloud Cloud
Our review
Pros
  • Covers intake, workflows, evidence, billing, reporting, and auditing
  • Supports web, desktop, mobile, REST API, and webhooks
  • Offers monthly Basic, Plus, and Premium plans with a 15-day trial
  • Centralizes evidence, documents, notes and case activity with chain-of-custody support
  • Combines configurable forms, workflows, permissions, audit trails and dashboards
  • Supports AI-assisted intake, triage, analysis and case summarization
Cons
  • No free plan is available
  • Additional full-access staff and storage cost extra
  • Scheduling, case review, and API access require Premium
  • Pricing requires a tailored quote rather than published list pricing
  • Mobile incident reporting may not cover every core investigation workflow
  • Cloud deployment may not suit teams seeking open-source or self-hosted software
Our verdict

Trackops is cloud case management software for investigative organizations, from small firms to teams managing large investigator groups and active caseloads. It brings together public case request forms, case intake, assignment,…

Read the review →

Resolver Investigations is cloud-based case management software for corporate investigations, security, fraud, ethics and compliance, HR, and legal teams. It organizes evidence, documents, notes, workflows and investigation activity in…

Read the review →
  1. TrackopsCase Management Software 6.115-day trial
  2. Resolver InvestigationsCase Management Software 3.0Pricing on request

Strengths and trade-offs

  • Trackops — where it wins

    • Covers intake, workflows, evidence, billing, reporting, and auditing
    • Supports web, desktop, mobile, REST API, and webhooks
    • Offers monthly Basic, Plus, and Premium plans with a 15-day trial

    Where it doesn't

    • No free plan is available
    • Additional full-access staff and storage cost extra
    • Scheduling, case review, and API access require Premium

  • Resolver Investigations — where it wins

    • Centralizes evidence, documents, notes and case activity with chain-of-custody support
    • Combines configurable forms, workflows, permissions, audit trails and dashboards
    • Supports AI-assisted intake, triage, analysis and case summarization

    Where it doesn't

    • Pricing requires a tailored quote rather than published list pricing
    • Mobile incident reporting may not cover every core investigation workflow
    • Cloud deployment may not suit teams seeking open-source or self-hosted software
  • Trackops6.1/10 · 15-day trial

    A broad investigation platform with transparent monthly tiers and a 15-day trial.

    Visit TrackopsFull verdict →
  • Resolver Investigations3.0/10 · Pricing on request

    A configurable investigation platform with evidence controls, automation, AI and mobile reporting.

    Visit ResolverFull verdict →

All case management software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update