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Head-to-head · Computer Telephony Integration Software

Tenfold vs Nectar Desk CTI

  • Updated Sep 2026
  • Both researched from official sources
  • 5 checks side by side
Tenfold #6 in Computer Telephony Integration Software 7.3/10 Pricing on request ✓ 4 of 4 features Visit Tenfold
Nectar Desk CTI #7 in Computer Telephony Integration Software 7.3/10 From $50/mo · 7-day trial ✓ 4 of 4 features Visit Nectar Desk

Tenfold leads on 0 checks, Nectar Desk CTI on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

Tenfold and Nectar Desk CTI score identically on our rubric (7.3 out of 10) for computer telephony integration software; Tenfold sits at #6 and Nectar Desk CTI at #7 in our editorial ranking, so the choice comes down to fit.

On deployment, Tenfold gives you Hybrid where Nectar Desk CTI offers Cloud.

Tenfold is the better fit for teams needing broad CRM and telephony coverage. Nectar Desk CTI is the better fit for CRM-driven sales and support teams.

  • Tenfold fits best

    Teams needing broad CRM and telephony coverage

  • Nectar Desk CTI fits best

    CRM-driven sales and support teams

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Tenfold 7.3/10 Visit ↗ Nectar Desk CTI 7.3/10 Visit ↗
At a glance
Editor score 7.3 7.3
Ranking #6 in Computer Telephony Integration Software #7 in Computer Telephony Integration Software
Best for Teams needing broad CRM and telephony coverage CRM-driven sales and support teams
Pricing model Paid Paid
Starting price Not published Not published
Free plan — —
Free trial — —
Deployment Cloud, Self-hosted Cloud, Browser extension
Platforms Web, Windows, macOS, Chrome extension Web, Chrome extension
Support Email, Tickets, Docs · 24/7 Live chat, Phone · 24/7
Compliance GDPR, SSO/SAML SOC 2, GDPR, HIPAA, PCI DSS, 2FA
Integrations 8 integrations 100+ integrations
Built for Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Tenfold 4/4 · Nectar Desk CTI 4/4
Screen pop ✓ ✓
Click-to-dial ✓ ✓
In-call controls ✓ ✓
Browser extension ✓ ✓
Specs
Deployment Hybrid Cloud
CRM integrations Salesforce, Microsoft Dynamics 365, ServiceNow, Zendesk, Oracle NetSuite, SugarCRM, Bullhorn, Outreach HubSpot, Pipedrive, Salesforce, Zoho CRM, Zendesk, Freshdesk, Insightly, ActiveCampaign, Salesflare, Zingtree, Vonigo, ServiceTitan, Shopify, GoHighLevel
Supported phone systems 3CX, Asterisk, Avaya AES, Broadsoft, Cisco Finesse, Cisco UCM, Webex Calling, Digium Switchvox, Genesys Pure Engage, Mitel/ShoreTel, Nextiva, RingCentral MVP, Yeastar Not published
Our review
Pros
  • Screen pops, click-to-dial, call controls, and automatic logging
  • Integrates with Salesforce, Dynamics 365, ServiceNow, Zendesk, and more
  • Hybrid deployment with web, desktop, Chrome, and embedded CRM access
  • Screen pops, click-to-dial, and automatic CRM call logging
  • Professional plan includes recording, IVR, dialers, and CRM integrations
  • Supports HubSpot, Salesforce, Zendesk, Shopify, and other platforms
Cons
  • Pricing requires contacting sales
  • No free trial is offered
  • Advanced capabilities require higher tiers or Custom plans
  • No free plan is available
  • Enterprise pricing is not listed
  • Trial access differs between the product and pricing pages
Our verdict

Tenfold is a computer telephony integration platform for contact centers and customer-facing teams. It connects business phone systems with CRM and service platforms, giving users screen pops for inbound and outbound calls, click-to-dial,…

Read the review →

Nectar Desk CTI is a cloud-based computer telephony integration solution for call centers, sales teams, and customer-service operations that work from CRM or helpdesk systems. Its core workflow connects business calling with caller screen…

Read the review →
  1. TenfoldComputer Telephony Integration Software 7.3Pricing on request
  2. Nectar Desk CTIComputer Telephony Integration Software 7.3From $50/mo · 7-day trial

Strengths and trade-offs

  • Tenfold — where it wins

    • Screen pops, click-to-dial, call controls, and automatic logging
    • Integrates with Salesforce, Dynamics 365, ServiceNow, Zendesk, and more
    • Hybrid deployment with web, desktop, Chrome, and embedded CRM access

    Where it doesn't

    • Pricing requires contacting sales
    • No free trial is offered
    • Advanced capabilities require higher tiers or Custom plans

  • Nectar Desk CTI — where it wins

    • Screen pops, click-to-dial, and automatic CRM call logging
    • Professional plan includes recording, IVR, dialers, and CRM integrations
    • Supports HubSpot, Salesforce, Zendesk, Shopify, and other platforms

    Where it doesn't

    • No free plan is available
    • Enterprise pricing is not listed
    • Trial access differs between the product and pricing pages
  • Tenfold7.3/10 · Pricing on request

    A broad CTI platform for CRM-linked calling, logging, controls, and analytics.

    Visit TenfoldFull verdict →
  • Nectar Desk CTI7.3/10 · From $50/mo · 7-day trial

    A CRM-focused CTI platform with strong calling workflows and a $50 per-agent entry plan.

    Visit Nectar DeskFull verdict →

More comparisons

All computer telephony integration software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update