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Head-to-head · Email Collaboration Software

Spark for Teams vs Hiver

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Spark for Teams #2 in Email Collaboration Software 9.1/10 Free plan · 7-day trial Free plan✓ 3 of 3 features Visit Spark
Hiver #6 in Email Collaboration Software 8.6/10 Free plan · paid from $25/user/mo (annual) · 7-day trial Free plan✓ 0 of 3 features Visit Hiver

Spark for Teams leads on 3 checks, Hiver on 0, and 1 is even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSpark for Teams · 9.1/10
  • Free planboth
  • Most featuresSpark for Teams · 3 of 3

Spark for Teams scores higher on our rubric for email collaboration software: 9.1 against 8.6 out of 10; our editors rank them #2 and #6.

Spark for Teams offers email assignment; Hiver doesn't publish it. Spark for Teams offers shared drafts; Hiver doesn't publish it. Spark for Teams offers email approvals; Hiver doesn't publish it.

Spark for Teams is the better fit for teams collaborating on email across devices. Hiver is the better fit for teams needing email support plus help-center tooling.

  • Spark for Teams fits best

    Teams collaborating on email across devices

  • Hiver fits best

    Teams needing email support plus help-center tooling

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Spark for Teams 9.1/10 Visit ↗ Hiver 8.6/10 Visit ↗
At a glance
Editor score 9.1 8.6
Ranking #2 in Email Collaboration Software #6 in Email Collaboration Software
Best for Teams collaborating on email across devices Teams needing email support plus help-center tooling
Pricing model Free plan + paid Free plan + paid
Starting price Not published $25/user/mo
Free plan ✓ ✓
Free trial — —
Free trial length 7 days 7 days · no card needed
Deployment Desktop, Mobile Cloud, Mobile, Browser extension
Platforms Windows, macOS, iOS, Android Web, iOS, Android, Chrome extension
Support Docs Email, Live chat, Docs · 24/7
Integrations 9 integrations 18 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Spark for Teams 3/3 · Hiver 0/3
Email assignment ✓ (best) Not published
Shared drafts ✓ (best) Not published
Email approvals ✓ (best) Not published
Specs
Inbox channels Email Not published
Email providers Both Not published
Automation rules Not published Not published
Our review
Pros
  • Assign shared inbox messages and track their status.
  • Edit shared drafts together in real time with private comments.
  • Connect Gmail, Outlook, Microsoft 365, and IMAP accounts.
  • Combines shared inboxes, ticketing, and rule-based automation
  • Growth includes a Help Center; Pro adds customer portal and SLAs
  • Web, mobile, and Chrome extension access, plus listed integrations
Cons
  • Advanced team collaboration features require the Pro plan.
  • The Free plan focuses on individual email productivity and calendar.
  • Support channels listed are documentation only.
  • Growth starts at $25 per user monthly with annual billing
  • Customer portal, SLAs, and API access begin with Pro
  • AI QA and AI Insights are limited to the Elite tier
Our verdict

Spark for Teams adds collaboration features to Spark’s email client for teams working from shared or individual accounts. It suits groups that need to assign incoming messages, coordinate replies, and keep email workflows available across…

Read the review →

Hiver brings shared inboxes and help-desk workflows together for support, finance, IT, HR, and other customer-facing teams. It offers Hiver in Gmail and Hiver Omni, a standalone web application for handling email and other listed channels.…

Read the review →
  1. Spark for TeamsEmail Collaboration Software 9.1Free plan · 7-day trial
  2. HiverEmail Collaboration Software 8.6Free plan · paid from $25/user/mo (annual) · 7-day trial

Strengths and trade-offs

  • Spark for Teams — where it wins

    • Assign shared inbox messages and track their status.
    • Edit shared drafts together in real time with private comments.
    • Connect Gmail, Outlook, Microsoft 365, and IMAP accounts.

    Where it doesn't

    • Advanced team collaboration features require the Pro plan.
    • The Free plan focuses on individual email productivity and calendar.
    • Support channels listed are documentation only.

  • Hiver — where it wins

    • Combines shared inboxes, ticketing, and rule-based automation
    • Growth includes a Help Center; Pro adds customer portal and SLAs
    • Web, mobile, and Chrome extension access, plus listed integrations

    Where it doesn't

    • Growth starts at $25 per user monthly with annual billing
    • Customer portal, SLAs, and API access begin with Pro
    • AI QA and AI Insights are limited to the Elite tier
  • Spark for Teams9.1/10 · Free plan · 7-day trial

    A cross-device email client for teams coordinating shared inboxes and drafts.

    Visit SparkFull verdict →
  • Hiver8.6/10 · Free plan · paid from $25/user/mo (annual) · 7-day trial

    Hiver pairs collaborative email management with help-desk workflows and knowledge tools.

    Visit HiverFull verdict →

More comparisons

All email collaboration software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update