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Head-to-head · Virtual Phone Number Services

Sonetel vs KrispCall

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Sonetel #5 in Virtual Phone Number Services 8.6/10 Free plan Free plan✓ 0 of 3 features Visit Sonetel
KrispCall #7 in Virtual Phone Number Services 8.4/10 Paid ✓ 0 of 3 features Visit KrispCall

Sonetel leads on 2 checks, KrispCall on 0, and 0 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSonetel · 8.6/10
  • Lowest starting priceSonetel · $9.95/user/mo
  • Free planonly Sonetel

Sonetel scores higher on our rubric for virtual phone number services: 8.6 against 8.4 out of 10; our editors rank them #5 and #7.

Sonetel offers free plan; KrispCall doesn't. Sonetel is cheaper to start at $9.95/user/mo against $12/user/mo.

Sonetel is the better fit for small teams seeking numbers and calling apps. KrispCall is the better fit for teams needing multiple numbers and integrated calling tools.

  • Sonetel fits best

    Small teams seeking numbers and calling apps

  • KrispCall fits best

    Teams needing multiple numbers and integrated calling tools

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Side by side

Feature Sonetel 8.6/10 Visit ↗ KrispCall 8.4/10 Visit ↗
At a glance
Editor score 8.6 8.4
Ranking #5 in Virtual Phone Number Services #7 in Virtual Phone Number Services
Best for Small teams seeking numbers and calling apps Teams needing multiple numbers and integrated calling tools
Pricing model Free plan + paid Paid
Starting price $9.95/user/mo (best) $12/user/mo
Free plan ✓ (best) —
Free trial — —
Deployment Cloud, Desktop, Mobile Cloud, Mobile, Browser extension
Platforms Web, Windows, macOS, Linux, iOS, Android Web, iOS, Android, Chrome extension
Support Email, Live chat, Phone, Tickets, Docs · 24/7 Email, Live chat, Phone · 24/7
Integrations 3 integrations 100+ integrations
Built for Solo, Small business, Mid-market Solo, Small business, Mid-market, Enterprise
Features Sonetel 0/3 · KrispCall 0/3
SMS support Not checked yet Not checked yet
International numbers Not checked yet Not checked yet
Number porting Not checked yet Not checked yet
Specs
Number types Not checked yet Not checked yet
Included numbers Not checked yet Not checked yet
Supported platforms Not checked yet Not checked yet
Our review
Pros
  • Free Basic plan includes app calls, SMS-to-email and user voicemail
  • Paid plans add number bundles, international calls, transcription and recording
  • Web, desktop, mobile and API options support varied calling workflows
  • Starter includes up to five users and one US, UK, or Canada number per user
  • Multi-level IVR, call routing, voicemail transcription, and analytics
  • Available across web, mobile, Chrome, and API, with 100+ integrations
Cons
  • Basic does not include the free number allowance offered by paid plans
  • Phone numbers and calls can incur separate charges on Basic
  • Premium and Business differ in number allowance, but share listed call features
  • No free plan; the trial requires a card
  • Calling, messaging, numbers, and some add-ons may incur extra charges
  • Windows and macOS desktop apps are listed as coming soon
Our verdict

Sonetel provides virtual local, mobile and toll-free business numbers with cloud calling for entrepreneurs and small businesses. Calls can ring in web, Windows, macOS, Linux, iOS and Android apps, or be forwarded to users, phone numbers,…

Read the review →

KrispCall is a cloud business phone and communication platform for startups, small businesses, sales and support teams, and larger organizations. It combines virtual local, mobile, and toll-free numbers with calling, SMS, MMS, voicemail,…

Read the review →
  1. SonetelVirtual Phone Number Services 8.6Free plan
  2. KrispCallVirtual Phone Number Services 8.4Paid

Strengths and trade-offs

  • Sonetel — where it wins

    • Free Basic plan includes app calls, SMS-to-email and user voicemail
    • Paid plans add number bundles, international calls, transcription and recording
    • Web, desktop, mobile and API options support varied calling workflows

    Where it doesn't

    • Basic does not include the free number allowance offered by paid plans
    • Phone numbers and calls can incur separate charges on Basic
    • Premium and Business differ in number allowance, but share listed call features

  • KrispCall — where it wins

    • Starter includes up to five users and one US, UK, or Canada number per user
    • Multi-level IVR, call routing, voicemail transcription, and analytics
    • Available across web, mobile, Chrome, and API, with 100+ integrations

    Where it doesn't

    • No free plan; the trial requires a card
    • Calling, messaging, numbers, and some add-ons may incur extra charges
    • Windows and macOS desktop apps are listed as coming soon

More comparisons

All virtual phone number services comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update