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Head-to-head · Virtual Phone Number Services

CallHippo vs Sonetel

Updated Oct 2026
Both researched from official sources
2 checks side by side

Higher score CallHippo #3 in Virtual Phone Number Services 8.9/10 10-day trial Free trial✓ 0 of 3 features Visit CallHippo

Sonetel #5 in Virtual Phone Number Services 8.6/10 Free plan Free plan✓ 0 of 3 features Visit Sonetel

CallHippo leads on 0 checks, Sonetel on 2, and 0 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

Highest scoreCallHippo · 8.9/10
Lowest starting priceSonetel · $9.95/user/mo
Free planonly Sonetel
Free trialonly CallHippo

CallHippo scores higher on our rubric for virtual phone number services: 8.9 against 8.6 out of 10; our editors rank them #3 and #5.

Sonetel offers free plan; CallHippo doesn't. Sonetel is cheaper to start at $9.95/user/mo against $18/user/mo.

CallHippo is the better fit for teams needing calling, messaging, and call routing. Sonetel is the better fit for small teams seeking numbers and calling apps.

CallHippo fits best
Teams needing calling, messaging, and call routing
Sonetel fits best
Small teams seeking numbers and calling apps

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Show only differences

Feature	CallHippo 8.9/10 Visit ↗	Sonetel 8.6/10 Visit ↗
At a glance
Editor score	8.9	8.6
Ranking	#3 in Virtual Phone Number Services	#5 in Virtual Phone Number Services
Best for	Teams needing calling, messaging, and call routing	Small teams seeking numbers and calling apps
Pricing model	Paid	Free plan + paid
Starting price	$18/user/mo	$9.95/user/mo (best)
Free plan	—	✓ (best)
Free trial	10 days	—
Deployment	Cloud, Desktop, Mobile, Browser extension	Cloud, Desktop, Mobile
Platforms	Web, Windows, macOS, iOS, Android, Chrome extension	Web, Windows, macOS, Linux, iOS, Android
Support	Email, Live chat · 24/7	Email, Live chat, Phone, Tickets, Docs · 24/7
Integrations	50+ integrations	3 integrations
Built for	Small business, Mid-market, Enterprise	Solo, Small business, Mid-market
Features CallHippo 0/3 · Sonetel 0/3
SMS support	Not checked yet	Not checked yet
International numbers	Not checked yet	Not checked yet
Number porting	Not checked yet	Not checked yet
Specs
Number types	Not checked yet	Not checked yet
Included numbers	Not checked yet	Not checked yet
Supported platforms	Not checked yet	Not checked yet
Our review
Pros	Virtual numbers available in more than 150 countries Web, desktop, mobile, and Chrome extension access Routing, IVR, SMS/MMS, recording, and transcription features	Free Basic plan includes app calls, SMS-to-email and user voicemail Paid plans add number bundles, international calls, transcription and recording Web, desktop, mobile and API options support varied calling workflows
Cons	Starter is $18 per user monthly with annual billing Starter includes 1,000 US/CA calling minutes and 100 SMS Enterprise requires a minimum of 50 users	Basic does not include the free number allowance offered by paid plans Phone numbers and calls can incur separate charges on Basic Premium and Business differ in number allowance, but share listed call features
Our verdict	CallHippo is a cloud-based business phone system for small businesses and growing teams that need virtual numbers alongside internet calling and messaging. It combines call forwarding, smart routing, IVR, voicemail, recording, analytics,… Read the review →	Sonetel provides virtual local, mobile and toll-free business numbers with cloud calling for entrepreneurs and small businesses. Calls can ring in web, Windows, macOS, Linux, iOS and Android apps, or be forwarded to users, phone numbers,… Read the review →

CallHippoVirtual Phone Number Services 8.910-day trial
S SonetelVirtual Phone Number Services 8.6Free plan

Compare the top tools in

Strengths and trade-offs

CallHippo — where it wins
- Virtual numbers available in more than 150 countries
- Web, desktop, mobile, and Chrome extension access
- Routing, IVR, SMS/MMS, recording, and transcription features
Where it doesn't
- Starter is $18 per user monthly with annual billing
- Starter includes 1,000 US/CA calling minutes and 100 SMS
- Enterprise requires a minimum of 50 users
Sonetel — where it wins
- Free Basic plan includes app calls, SMS-to-email and user voicemail
- Paid plans add number bundles, international calls, transcription and recording
- Web, desktop, mobile and API options support varied calling workflows
Where it doesn't
- Basic does not include the free number allowance offered by paid plans
- Phone numbers and calls can incur separate charges on Basic
- Premium and Business differ in number allowance, but share listed call features

CallHippo8.9/10 · 10-day trial
A broad business phone system, with advanced routing and calling features tied to higher-priced plans.
Visit CallHippo Full verdict →
Sonetel8.6/10 · Free plan
Flexible virtual numbers and calling apps, with a free plan and paid call tools.
Visit Sonetel Full verdict →

More comparisons

All virtual phone number services comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated 7 Oct 2026 · How we research and update