CloudTalk Virtual Phone Numbers vs Sonetel

CloudTalk Virtual Phone Numbers9.2Visit SSonetel8.6Visit

Higher score CloudTalk Virtual Phone Numbers #1 in Virtual Phone Number Services 9.2/10 From $6/mo · 14-day trial Free trial✓ 3 of 3 features Visit CloudTalk

vs

S Sonetel #5 in Virtual Phone Number Services 8.6/10 Free plan Free plan✓ 0 of 3 features Visit Sonetel

• CloudTalk Virtual Phone Numbers fits best

  Businesses needing global numbers and call-center features

• Sonetel fits best

  Small teams seeking numbers and calling apps

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Side by side

Feature	CloudTalk Virtual Phone Numbers 9.2/10 Visit ↗	SSonetel 8.6/10 Visit ↗
At a glance
Editor score	9.2	8.6
Ranking	#1 in Virtual Phone Number Services	#5 in Virtual Phone Number Services
Best for	Businesses needing global numbers and call-center features	Small teams seeking numbers and calling apps
Pricing model	Paid	Free plan + paid
Starting price	From $6/mo · 14-day trial	$9.95/user/mo
Free plan	—	✓ (best)
Free trial	14 days	—
Deployment	Cloud, Desktop, Mobile	Cloud, Desktop, Mobile
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web, Windows, macOS, Linux, iOS, Android
Support	Live chat, Email, Phone, Docs · 24/7	Email, Live chat, Phone, Tickets, Docs · 24/7
Built for	Small business, Mid-market, Enterprise	Solo, Small business, Mid-market
Features CloudTalk Virtual Phone Numbers 3/3 · Sonetel 0/3
SMS support	✓ (best)	Not checked yet
International numbers	✓ (best)	Not checked yet
Number porting	✓ (best)	Not checked yet
Specs
Number types	Not checked yet	Not checked yet
Included numbers	Not checked yet	Not checked yet
Supported platforms	Windows, macOS, Linux, iOS, Android	Not checked yet
Our review
Pros	Numbers in 160+ countries across several number types Routing, queues, IVR, recording, analytics and reporting Available on web, desktop and mobile, with CRM and helpdesk integrations	Free Basic plan includes app calls, SMS-to-email and user voicemail Paid plans add number bundles, international calls, transcription and recording Web, desktop, mobile and API options support varied calling workflows
Cons	Number availability and SMS support vary by country and number type The $6 monthly starting price is per number; a subscription is also required No free plan; the trial lasts 14 days	Basic does not include the free number allowance offered by paid plans Phone numbers and calls can incur separate charges on Basic Premium and Business differ in number allowance, but share listed call features
Our verdict	CloudTalk Virtual Phone Numbers gives businesses virtual numbers in more than 160 countries, with calling and call-center tools available through CloudTalk’s phone platform. It is aimed at teams that want a local presence for sales,… Read the review →	Sonetel provides virtual local, mobile and toll-free business numbers with cloud calling for entrepreneurs and small businesses. Calls can ring in web, Windows, macOS, Linux, iOS and Android apps, or be forwarded to users, phone numbers,… Read the review →

Strengths and trade-offs

• CloudTalk Virtual Phone Numbers — where it wins

  • Numbers in 160+ countries across several number types
  • Routing, queues, IVR, recording, analytics and reporting
  • Available on web, desktop and mobile, with CRM and helpdesk integrations

  Where it doesn't

  • Number availability and SMS support vary by country and number type
  • The $6 monthly starting price is per number; a subscription is also required
  • No free plan; the trial lasts 14 days

• Sonetel — where it wins

  • Free Basic plan includes app calls, SMS-to-email and user voicemail
  • Paid plans add number bundles, international calls, transcription and recording
  • Web, desktop, mobile and API options support varied calling workflows

  Where it doesn't

  • Basic does not include the free number allowance offered by paid plans
  • Phone numbers and calls can incur separate charges on Basic
  • Premium and Business differ in number allowance, but share listed call features

• CloudTalk Virtual Phone Numbers9.2/10 · From $6/mo · 14-day trial

  Global business numbers with call-center tools; number fees start at $6 per month, plus a subscription.

  Visit CloudTalkFull verdict →
• SSonetel8.6/10 · Free plan

  Flexible virtual numbers and calling apps, with a free plan and paid call tools.

  Visit SonetelFull verdict →