Head-to-head · Returns Management Software
At Last vs ShopRunBack RaaS
At Last leads on 1 check, ShopRunBack RaaS on 1, and 5 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreAt Last · 7.1/10
- Free planonly At Last
- Most featuresShopRunBack RaaS · 6 of 6
At Last scores higher on our rubric for returns management software: 7.1 against 6.8 out of 10; our editors rank them #7 and #8.
At Last offers free plan; ShopRunBack RaaS doesn't publish it. ShopRunBack RaaS offers warehouse routing; At Last doesn't publish it.
At Last is the better fit for international brands wanting a free entry plan. ShopRunBack RaaS is the better fit for retailers needing end-to-end physical return operations.
- At Last fits best
International brands wanting a free entry plan
- ShopRunBack RaaS fits best
Retailers needing end-to-end physical return operations
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Side by side
| Feature | At Last 7.1/10 Visit ↗ | ShopRunBack RaaS 6.8/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 7.1 | 6.8 |
| Ranking | #7 in Returns Management Software | #8 in Returns Management Software |
| Best for | International brands wanting a free entry plan | Retailers needing end-to-end physical return operations |
| Pricing model | Free plan + paid | Paid |
| Starting price | Not published | Not published |
| Free plan | ✓ (best) | Not published |
| Free trial | — | — |
| Deployment | Cloud | Cloud |
| Platforms | Web | Web |
| Support | Email, Docs | |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features At Last 5/6 · ShopRunBack RaaS 6/6 | ||
| Self-serve return portal | ✓ | ✓ |
| Exchange workflows | ✓ | ✓ |
| Return label support | ✓ | ✓ |
| Automated refunds | ✓ | ✓ |
| Inspection workflows | ✓ | ✓ |
| Warehouse routing | Not published | ✓ (best) |
| Our review | ||
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| Our verdict | At Last is a returns and reverse-logistics platform for ecommerce retailers, marketplace sellers, brands and 3PLs. It combines a branded self-service returns portal with multi-channel and marketplace returns management, exchange workflows,… Read the review → |
ShopRunBack RaaS is a web and API returns management platform for brands, retailers, carriers, and logistics providers. It covers the reverse workflow from customer return initiation through shipping, tracking, warehouse receipt,… Read the review → |
Strengths and trade-offs
At Last — where it wins
- Free Return to Zero plan with all features included
- Branded portal, exchanges, refunds, labels and QR codes
- International returns with customs handling and Returns Goods Relief
Where it doesn't
- Return to Zero requires a minimum of 250 shipments per month
- Paid plans start at £95 per month
- Custom pricing is required for multi-portal and multi-tenant support
ShopRunBack RaaS — where it wins
- Covers portals, labels, status updates, refunds, exchanges, and store credit.
- Tracks inspection, inventory movement, routing, and warehouse operations.
- Supports country-specific policies, multi-carrier options, and returns analytics.
Where it doesn't
- Commercial details require direct contact rather than published plan pricing.
- Shopify is the only named integration.
- Its broad operational scope may exceed simpler return-management needs.
- At Last7.1/10 · Free plan · paid from £95/mo
A broad returns platform with a free plan and paid tiers starting at £95 monthly.
Visit At LastFull verdict → - ShopRunBack RaaS6.8/10 · Pricing on request
An end-to-end returns platform connecting customer portals with warehouse and disposition workflows.
Visit ShopRunBackFull verdict →
More comparisons
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- WeSupply Returns vs ShopRunBack RaaS
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- AfterShip Returns vs ShopRunBack RaaS
- Returnless vs At Last
- Returnless vs ShopRunBack RaaS
- Loop Returns vs At Last
- Loop Returns vs ShopRunBack RaaS
All returns management software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
Last updated · How we research and update





