ServiceTitan vs Workiz

ServiceTitan9.0Visit Workiz8.6Visit

Higher score ServiceTitan #4 in Plumbing Software 9.0/10 Pricing on request ✓ 0 of 7 features Visit ServiceTitan

vs

Workiz #8 in Plumbing Software 8.6/10 Pricing on request · 7-day trial Free trial✓ 0 of 7 features Visit Workiz

• ServiceTitan fits best

  Large plumbing businesses needing deep operations

• Workiz fits best

  Teams wanting broad integrations and automation

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	ServiceTitan 9.0/10 Visit ↗	Workiz 8.6/10 Visit ↗
At a glance
Editor score	9.0	8.6
Ranking	#4 in Plumbing Software	#8 in Plumbing Software
Best for	Large plumbing businesses needing deep operations	Teams wanting broad integrations and automation
Pricing model	Paid	Paid
Starting price	—	—
Free plan	—	—
Free trial	—	7 days
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Docs	Email, Live chat, Phone, Docs
Integrations	3 integrations	20 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features ServiceTitan 0/7 · Workiz 0/7
Mobile app	Not checked yet	Not checked yet
Dispatch board	Not checked yet	Not checked yet
Online booking	Not checked yet	Not checked yet
Estimate builder	Not checked yet	Not checked yet
Work orders	Not checked yet	Not checked yet
Invoice payments	Not checked yet	Not checked yet
GPS or route tracking	Not checked yet	Not checked yet
Our review
Pros	Offline mobile workflows synchronize when connectivity returns Route optimization uses driving time and distance Customer portal supports payments, memberships, and appointment requests	Combines scheduling, dispatching, routing, payments, and invoicing Offers customer portals, recurring jobs, automations, and mobile apps Connects with QuickBooks Online, Zapier, Google Calendar, and more
Cons	Pricing requires contacting sales Published plan highlights are the same across all three tiers Accounting integrations include QuickBooks and Sage Intacct	No free plan; access starts with a 7-day trial Paid pricing requires a sales conversation Its broad feature set may exceed narrowly focused teams' needs
Our verdict	ServiceTitan is cloud-based field service management software for residential, commercial, and construction contractors, including plumbing businesses. It brings scheduling, dispatching, customer and location records, service history,… Read the review →	Workiz is field service management software for plumbing and other home service businesses. It brings scheduling and dispatching together with estimates, invoicing, online payments, route planning, customer management, recurring jobs,… Read the review →

Strengths and trade-offs

• ServiceTitan — where it wins

  • Offline mobile workflows synchronize when connectivity returns
  • Route optimization uses driving time and distance
  • Customer portal supports payments, memberships, and appointment requests

  Where it doesn't

  • Pricing requires contacting sales
  • Published plan highlights are the same across all three tiers
  • Accounting integrations include QuickBooks and Sage Intacct

• Workiz — where it wins

  • Combines scheduling, dispatching, routing, payments, and invoicing
  • Offers customer portals, recurring jobs, automations, and mobile apps
  • Connects with QuickBooks Online, Zapier, Google Calendar, and more

  Where it doesn't

  • No free plan; access starts with a 7-day trial
  • Paid pricing requires a sales conversation
  • Its broad feature set may exceed narrowly focused teams' needs

• ServiceTitan9.0/10 · Pricing on request

  A deep field-service platform for plumbing companies with complex operations.

  Visit ServiceTitanFull verdict →
• Workiz8.6/10 · Pricing on request · 7-day trial

  A broad plumbing operations platform with scheduling, payments, automation, and integrations.

  Visit WorkizFull verdict →