ServiceNow Operational Risk Management vs Riskonnect

SOServiceNow Operational Risk Management9.0Visit Riskonnect8.2Visit

Higher score SO ServiceNow Operational Risk Management #2 in Operational Risk Management Software 9.0/10 Pricing on request ✓ 1 of 6 features Visit ServiceNow

vs

Riskonnect #6 in Operational Risk Management Software 8.2/10 Pricing on request ✓ 1 of 6 features Visit Riskonnect

• ServiceNow Operational Risk Management fits best

  Enterprises already using ServiceNow

• Riskonnect fits best

  Enterprises managing compliance and third-party risk

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	SOServiceNow Operational Risk Management 9.0/10 Visit ↗	Riskonnect 8.2/10 Visit ↗
At a glance
Editor score	9.0	8.2
Ranking	#2 in Operational Risk Management Software	#6 in Operational Risk Management Software
Best for	Enterprises already using ServiceNow	Enterprises managing compliance and third-party risk
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Community, Docs	Email, Phone · 24/7
Built for	Enterprise	Enterprise
Features ServiceNow Operational Risk Management 1/6 · Riskonnect 1/6
Risk assessments	Not checked yet	✓ (best)
Incident management	✓ (best)	Not checked yet
KRI monitoring	Not checked yet	Not checked yet
Controls testing	Not checked yet	Not checked yet
Loss-event tracking	Not checked yet	Not checked yet
Scenario analysis	Not checked yet	Not checked yet
Specs
Deployment model	Not checked yet	Not checked yet
Our review
Pros	Central risk register with scores and response plans Control testing, threshold monitoring, and risk self-assessments Incident capture links root causes to remedial actions	Maps controls to policies and compliance obligations Combines assessments, evidence collection, and remediation workflows Supports vendor risk, audit follow-up, and regulatory-change monitoring
Cons	Third-party risk is handled by a separate ServiceNow product Business continuity is handled by a separate ServiceNow product Pricing is available through contact with sales	Pricing depends on project size, complexity, and customization The published integration option centers on API access Its broad GRC scope may exceed simpler compliance needs
Our verdict	Operational Risk Management gives enterprise teams a central application for identifying, assessing, monitoring, and reporting operational risks and controls. Its core spans risk registers, control self-assessments, control testing,… Read the review →	Riskonnect is an integrated risk management platform for large organizations, with governance, risk, and compliance capabilities. Its compliance tools bring obligations, policies, procedures, controls, assessments, attestations, audit… Read the review →

Strengths and trade-offs

• ServiceNow Operational Risk Management — where it wins

  • Central risk register with scores and response plans
  • Control testing, threshold monitoring, and risk self-assessments
  • Incident capture links root causes to remedial actions

  Where it doesn't

  • Third-party risk is handled by a separate ServiceNow product
  • Business continuity is handled by a separate ServiceNow product
  • Pricing is available through contact with sales

• Riskonnect — where it wins

  • Maps controls to policies and compliance obligations
  • Combines assessments, evidence collection, and remediation workflows
  • Supports vendor risk, audit follow-up, and regulatory-change monitoring

  Where it doesn't

  • Pricing depends on project size, complexity, and customization
  • The published integration option centers on API access
  • Its broad GRC scope may exceed simpler compliance needs

• SOServiceNow Operational Risk Management9.0/10 · Pricing on request

  A cloud risk application for enterprise teams managing controls, incidents, and remediation.

  Visit ServiceNowFull verdict →
• Riskonnect8.2/10 · Pricing on request

  A broad GRC platform for enterprises that need compliance, assessments, and remediation in one system.

  Visit RiskonnectFull verdict →