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Head-to-head · EAM Software

ServiceNow Enterprise Asset Management vs HxGN EAM

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score ServiceNow Enterprise Asset Management #1 in EAM Software 9.3/10 Pricing on request ✓ 0 of 4 features Visit ServiceNow
HxGN EAM #3 in EAM Software 9.1/10 Pricing on request ✓ 4 of 4 features Contact Hexagon

ServiceNow Enterprise Asset Management leads on 0 checks, HxGN EAM on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreServiceNow Enterprise Asset Management · 9.3/10
  • Most featuresHxGN EAM · 4 of 4

ServiceNow Enterprise Asset Management scores higher on our rubric for eam software: 9.3 against 9.1 out of 10; our editors rank them #1 and #3.

ServiceNow Enterprise Asset Management is the better fit for large enterprises governing physical asset lifecycles. HxGN EAM is the better fit for mid-market and enterprise asset-intensive organizations.

  • ServiceNow Enterprise Asset Management fits best

    Large enterprises governing physical asset lifecycles

  • HxGN EAM fits best

    Mid-market and enterprise asset-intensive organizations

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature ServiceNow Enterprise Asset Management 9.3/10 Visit ↗ HxGN EAM 9.1/10 Visit ↗
At a glance
Editor score 9.3 9.1
Ranking #1 in EAM Software #3 in EAM Software
Best for Large enterprises governing physical asset lifecycles Mid-market and enterprise asset-intensive organizations
Pricing model Paid Paid
Starting price — Pricing on request
Free plan — Not checked yet
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Community, Docs Tickets, Phone
Integrations 3 integrations 1 integrations
Built for Enterprise Mid-market, Enterprise
Features ServiceNow Enterprise Asset Management 0/4 · HxGN EAM 4/4
Work order management Not checked yet ✓ (best)
Preventive maintenance Not checked yet ✓ (best)
Condition monitoring Not checked yet ✓ (best)
Spare parts inventory Not checked yet ✓ (best)
Specs
Mobile access Not checked yet Ios_android
Asset hierarchy levels Not checked yet Not checked yet
Our review
Pros
  • Tracks assets across planning, maintenance, transfers, and disposal
  • Connects maintenance workflows with inventory and stockroom operations
  • Combines TCO analysis, performance analytics, risk scoring, and audit records
  • Covers asset lifecycle and maintenance work management.
  • Supports preventive records, root-cause analysis and investment planning.
  • Mobile apps provide procedures and maintenance history online or offline.
Cons
  • Pricing requires a custom quote
  • No free plan is offered
  • Enterprise focus may be more than smaller teams need
  • Pricing requires a sales quote.
  • The listed integration is limited to EcoSys.
  • Its breadth may exceed the needs of organizations seeking a narrow maintenance tool.
Our verdict

ServiceNow Enterprise Asset Management covers physical assets from planning and onboarding through maintenance, transfers, contracts, recalls, and disposal. Its audience is asset-intensive enterprises that need lifecycle governance…

Read the review →

HxGN EAM is Hexagon’s enterprise asset management product for organizations managing physical assets and maintenance operations. Its scope includes asset lifecycle management, maintenance work, preventive records, asset performance…

Read the review →
  1. ServiceNow Enterprise Asset ManagementEAM Software 9.3Pricing on request
  2. HxGN EAMEAM Software 9.1Pricing on request

Strengths and trade-offs

  • ServiceNow Enterprise Asset Management — where it wins

    • Tracks assets across planning, maintenance, transfers, and disposal
    • Connects maintenance workflows with inventory and stockroom operations
    • Combines TCO analysis, performance analytics, risk scoring, and audit records

    Where it doesn't

    • Pricing requires a custom quote
    • No free plan is offered
    • Enterprise focus may be more than smaller teams need

  • HxGN EAM — where it wins

    • Covers asset lifecycle and maintenance work management.
    • Supports preventive records, root-cause analysis and investment planning.
    • Mobile apps provide procedures and maintenance history online or offline.

    Where it doesn't

    • Pricing requires a sales quote.
    • The listed integration is limited to EcoSys.
    • Its breadth may exceed the needs of organizations seeking a narrow maintenance tool.
  • ServiceNow Enterprise Asset Management9.3/10 · Pricing on request

    Lifecycle governance, maintenance, and analytics for asset-intensive enterprises.

    Visit ServiceNowFull verdict →
  • HxGN EAM9.1/10 · Pricing on request

    A lifecycle-focused EAM suite for coordinating maintenance, asset performance and planning.

    Contact HexagonFull verdict →

More comparisons

All EAM software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update