ServiceMax vs FieldEquip

ServiceMax9.4Visit FieldEquip3.7Visit

Higher score ServiceMax #1 in Field Service Management Software 9.4/10 Pricing on request ✓ 5 of 5 features Visit ServiceMax

vs

FieldEquip #55 in Field Service Management Software 3.7/10 Pricing on request ✓ 5 of 5 features Visit FieldEquip

• ServiceMax fits best

  Enterprise service organizations with complex assets

• FieldEquip fits best

  Equipment-heavy service businesses

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Side by side

Feature	ServiceMax 9.4/10 Visit ↗	FieldEquip 3.7/10 Visit ↗
At a glance
Editor score	9.4	3.7
Ranking	#1 in Field Service Management Software	#55 in Field Service Management Software
Best for	Enterprise service organizations with complex assets	Equipment-heavy service businesses
Pricing model	Paid	Paid
Starting price	Pricing on request	—
Free plan	Not checked yet	—
Free trial	—	—
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, Windows, iOS, Android	Web, iOS, Android
Support	Email, Tickets, Community, Docs	Email, Phone
Compliance	SOC 2, SSO/SAML	SOC 2
Integrations	7 integrations	20+ integrations
Built for	Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features ServiceMax 5/5 · FieldEquip 5/5
Invoicing and payments	✓	✓
Offline mode	✓	✓
Route optimization	✓	✓
Customer portal	✓	✓
Recurring jobs	✓	✓
Specs
Mobile platforms	Both	Both
Technician limit	Not checked yet	Not checked yet
Our review
Pros	Covers work orders, dispatch, invoicing, and preventive maintenance Supports offline technician workflows across iOS, Android, and Windows Combines asset lifecycle, contracts, portals, analytics, and AI assistance	Offline field capture with photos, signatures, inspections, and synchronization Strong ERP, BI, fleet, and telematics integration coverage Combines dispatch, assets, maintenance, invoicing, and customer portals
Cons	Pricing requires contacting sales Capabilities and licensing vary by offering and implementation Its breadth may exceed the needs of simpler service operations	Public numeric pricing is not provided; subscriptions are scoped annually Essential includes only basic scheduling and dispatch capabilities Explicit iOS or Android technician app coverage is not identified
Our verdict	ServiceMax is cloud-based field service management software for asset-intensive organizations, including manufacturing, medical-device, energy, utilities, and industrial-equipment businesses. It brings together work-order scheduling,… Read the review →	FieldEquip is a cloud-based field service management platform for industrial services, oil and gas, equipment rental, railcar repair, and utility operations. It brings dispatch and scheduling, work orders, digital field tickets, technician… Read the review →

Strengths and trade-offs

• ServiceMax — where it wins

  • Covers work orders, dispatch, invoicing, and preventive maintenance
  • Supports offline technician workflows across iOS, Android, and Windows
  • Combines asset lifecycle, contracts, portals, analytics, and AI assistance

  Where it doesn't

  • Pricing requires contacting sales
  • Capabilities and licensing vary by offering and implementation
  • Its breadth may exceed the needs of simpler service operations

• FieldEquip — where it wins

  • Offline field capture with photos, signatures, inspections, and synchronization
  • Strong ERP, BI, fleet, and telematics integration coverage
  • Combines dispatch, assets, maintenance, invoicing, and customer portals

  Where it doesn't

  • Public numeric pricing is not provided; subscriptions are scoped annually
  • Essential includes only basic scheduling and dispatch capabilities
  • Explicit iOS or Android technician app coverage is not identified

• ServiceMax9.4/10 · Pricing on request

  A broad field service suite for complex assets, with quote-based pricing.

  Visit ServiceMaxFull verdict →
• FieldEquip3.7/10 · Pricing on request

  A broad field service platform for equipment-heavy operations with quoted pricing.

  Visit FieldEquipFull verdict →