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Head-to-head · Returns Management Software

Redo vs At Last

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score Redo #6 in Returns Management Software 7.8/10 Free plan Free plan✓ 6 of 6 features Visit Redo
At Last #8 in Returns Management Software 7.6/10 Free plan Free plan✓ 5 of 6 features Visit At Last

Redo leads on 0 checks, At Last on 0, and 7 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreRedo · 7.8/10
  • Free planboth
  • Most featuresRedo · 6 of 6

Redo scores higher on our rubric for returns management software: 7.8 against 7.6 out of 10; our editors rank them #6 and #8.

Redo is the better fit for high-volume Shopify brands wanting flexible pricing. At Last is the better fit for international brands wanting a free entry plan.

  • Redo fits best

    High-volume Shopify brands wanting flexible pricing

  • At Last fits best

    International brands wanting a free entry plan

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Side by side

Feature Redo 7.8/10 Visit ↗ At Last 7.6/10 Visit ↗
At a glance
Editor score 7.8 7.6
Ranking #6 in Returns Management Software #8 in Returns Management Software
Best for High-volume Shopify brands wanting flexible pricing International brands wanting a free entry plan
Pricing model Free Free plan + paid
Starting price Free —
Free plan ✓ ✓
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Support Email, Docs Email
Integrations 17 integrations 10 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Redo 6/6 · At Last 5/6
Self-serve return portal ✓ ✓
Exchange workflows ✓ ✓
Return label support ✓ ✓
Automated refunds ✓ ✓
Inspection workflows ✓ ✓
Warehouse routing ✓ (best) Not checked yet
Our review
Pros
  • Covers exchanges, refunds, labels, inspections, fraud checks, and routing
  • Includes a customer-facing portal with configurable policies and approvals
  • Supports Shopify, 3PL/WMS integrations, APIs, and webhooks
  • Free Return to Zero plan with all features included
  • Branded portal, exchanges, refunds, labels and QR codes
  • International returns with customs handling and Returns Goods Relief
Cons
  • Pricing is primarily usage-based rather than a monthly subscription
  • Its broadest platform fit centers on Shopify and ecommerce operations
  • Advanced workflows may require integration work through APIs or 3PL/WMS systems
  • Return to Zero requires a minimum of 250 shipments per month
  • Paid plans start at £95 per month
  • Custom pricing is required for multi-portal and multi-tenant support
Our verdict

Redo is an ecommerce post-purchase platform for merchants, particularly Shopify stores managing substantial return volume. Its returns product gives shoppers a customer-facing returns and claims portal, while merchants can configure…

Read the review →

At Last is a returns and reverse-logistics platform for ecommerce retailers, marketplace sellers, brands and 3PLs. It combines a branded self-service returns portal with multi-channel and marketplace returns management, exchange workflows,…

Read the review →
  1. RedoReturns Management Software 7.8Free plan
  2. At LastReturns Management Software 7.6Free plan

Strengths and trade-offs

  • Redo — where it wins

    • Covers exchanges, refunds, labels, inspections, fraud checks, and routing
    • Includes a customer-facing portal with configurable policies and approvals
    • Supports Shopify, 3PL/WMS integrations, APIs, and webhooks

    Where it doesn't

    • Pricing is primarily usage-based rather than a monthly subscription
    • Its broadest platform fit centers on Shopify and ecommerce operations
    • Advanced workflows may require integration work through APIs or 3PL/WMS systems

  • At Last — where it wins

    • Free Return to Zero plan with all features included
    • Branded portal, exchanges, refunds, labels and QR codes
    • International returns with customs handling and Returns Goods Relief

    Where it doesn't

    • Return to Zero requires a minimum of 250 shipments per month
    • Paid plans start at £95 per month
    • Custom pricing is required for multi-portal and multi-tenant support

More comparisons

All returns management software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update