Loop Returns vs Redo

Loop Returns8.1Visit Redo7.8Visit

Higher score Loop Returns #4 in Returns Management Software 8.1/10 Free plan Free plan✓ 6 of 6 features Visit Loop Returns

vs

Redo #6 in Returns Management Software 7.8/10 Free plan Free plan✓ 6 of 6 features Visit Redo

• Loop Returns fits best

  Growing brands needing advanced return automation

• Redo fits best

  High-volume Shopify brands wanting flexible pricing

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	Loop Returns 8.1/10 Visit ↗	Redo 7.8/10 Visit ↗
At a glance
Editor score	8.1	7.8
Ranking	#4 in Returns Management Software	#6 in Returns Management Software
Best for	Growing brands needing advanced return automation	High-volume Shopify brands wanting flexible pricing
Pricing model	Free plan + paid	Free
Starting price	$155/mo	Free
Free plan	✓	✓
Free trial	—	—
Deployment	Cloud	Cloud
Platforms	Web	Web
Integrations	13 integrations	17 integrations
Features Loop Returns 6/6 · Redo 6/6
Self-serve return portal	✓	✓
Exchange workflows	✓	✓
Return label support	✓	✓
Automated refunds	✓	✓
Inspection workflows	✓	✓
Warehouse routing	✓	✓
Our review
Pros	Automates exchanges, refunds, credits, labels, routing, and processing Supports grading, disposition tracking, fraud scoring, and warehouse workflows Connects with major commerce, support, logistics, and carrier platforms	Covers exchanges, refunds, labels, inspections, fraud checks, and routing Includes a customer-facing portal with configurable policies and approvals Supports Shopify, 3PL/WMS integrations, APIs, and webhooks
Cons	Essential starts at $155 per month. Checkout+ labels are limited to US and Canada domestic returns. Advanced workflows require the $340-per-month tier.	Pricing is primarily usage-based rather than a monthly subscription Its broadest platform fit centers on Shopify and ecommerce operations Advanced workflows may require integration work through APIs or 3PL/WMS systems
Our verdict	Loop Returns is a returns management platform for ecommerce brands that want to move beyond manual return handling. It combines a branded self-service portal with configurable eligibility rules, exchanges, store credit, refunds, gift… Read the review →	Redo is an ecommerce post-purchase platform for merchants, particularly Shopify stores managing substantial return volume. Its returns product gives shoppers a customer-facing returns and claims portal, while merchants can configure… Read the review →

Strengths and trade-offs

• Loop Returns — where it wins

  • Automates exchanges, refunds, credits, labels, routing, and processing
  • Supports grading, disposition tracking, fraud scoring, and warehouse workflows
  • Connects with major commerce, support, logistics, and carrier platforms

  Where it doesn't

  • Essential starts at $155 per month.
  • Checkout+ labels are limited to US and Canada domestic returns.
  • Advanced workflows require the $340-per-month tier.

• Redo — where it wins

  • Covers exchanges, refunds, labels, inspections, fraud checks, and routing
  • Includes a customer-facing portal with configurable policies and approvals
  • Supports Shopify, 3PL/WMS integrations, APIs, and webhooks

  Where it doesn't

  • Pricing is primarily usage-based rather than a monthly subscription
  • Its broadest platform fit centers on Shopify and ecommerce operations
  • Advanced workflows may require integration work through APIs or 3PL/WMS systems

• Loop Returns8.1/10 · Free plan

  A broad returns platform with strong automation, but a high paid entry price.

  Visit Loop ReturnsFull verdict →
• Redo7.8/10 · Free plan

  A broad returns platform for Shopify merchants with flexible per-order pricing.

  Visit RedoFull verdict →