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Head-to-head · Configuration Management Tools

Puppet vs OpenText Server Automation

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Puppet #1 in Configuration Management Tools 9.3/10 Free plan Free plan✓ 4 of 4 features Visit Puppet
OpenText Server Automation #4 in Configuration Management Tools 8.8/10 Pricing on request ✓ 4 of 4 features Visit OpenText

Puppet leads on 0 checks, OpenText Server Automation on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scorePuppet · 9.3/10
  • Free planonly Puppet

Puppet scores higher on our rubric for configuration management tools: 9.3 against 8.8 out of 10; our editors rank them #1 and #4.

Puppet is the better fit for mature enterprises needing broad hybrid automation. OpenText Server Automation is the better fit for large operations needing provisioning and remediation.

  • Puppet fits best

    Mature enterprises needing broad hybrid automation

  • OpenText Server Automation fits best

    Large operations needing provisioning and remediation

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Side by side

Feature Puppet 9.3/10 Visit ↗ OpenText Server Automation 8.8/10 Visit ↗
At a glance
Editor score 9.3 8.8
Ranking #1 in Configuration Management Tools #4 in Configuration Management Tools
Best for Mature enterprises needing broad hybrid automation Large operations needing provisioning and remediation
Pricing model Free plan + paid Paid
Starting price — Pricing on request
Free plan ✓ (best) Not checked yet
Free trial — —
Deployment Self-hosted Self-hosted
Support Docs Email, Phone, Tickets, Community, Docs
Integrations 11 integrations 4 integrations
Built for Enterprise Enterprise
Features Puppet 4/4 · OpenText Server Automation 4/4
Drift detection ✓ ✓
Patch management ✓ ✓
Policy as code ✓ ✓
Compliance reporting ✓ ✓
Specs
Deployment model Self_hosted Self_hosted
Agent model Both Both
Supported platforms Debian, Fedora, macOS, Microsoft Windows, Windows Server, Red Hat Enterprise Linux, Amazon Linux, SUSE Linux Enterprise Server, Alma Linux, Rocky Linux, Oracle Linux, Ubuntu Windows Server, Windows, Linux, UNIX, AIX, HP-UX, Solaris, Ubuntu, Red Hat Enterprise Linux, SUSE Linux Enterprise Server, Debian, Oracle Linux, VMware ESXi
Our review
Pros
  • Desired-state enforcement with automatic drift detection and remediation
  • Patch management, vulnerability remediation, and compliance enforcement
  • Agent-based and agentless automation across major infrastructure platforms
  • Provisioning, configuration, patching, compliance, and remediation in one product
  • Manages Windows, Linux, and UNIX across physical and cloud environments
  • Discovers unmanaged agentless servers and supports agent deployment
Cons
  • Commercial plans use custom pricing and may require sales contact
  • The free Puppet Core Developer plan is limited to fewer than 25 nodes
  • Its broad enterprise feature set may exceed narrow configuration needs
  • Pricing uses a contact-sales model rather than published plan details
  • The listed integration ecosystem centers on OpenText, Ansible, and Chef
  • The product is available through a web platform rather than native desktop apps
Our verdict

Puppet is an infrastructure automation and configuration management platform for platform, infrastructure, and DevOps teams. It manages configurations across on-premises, cloud, hybrid, server, network, and edge environments. Its core…

Read the review →

OpenText Server Automation is built for enterprise teams managing server lifecycles across heterogeneous environments. It covers operating-system provisioning for bare-metal and virtual servers, centralized configuration management,…

Read the review →
  1. PuppetConfiguration Management Tools 9.3Free plan
  2. OpenText Server AutomationConfiguration Management Tools 8.8Pricing on request

Strengths and trade-offs

  • Puppet — where it wins

    • Desired-state enforcement with automatic drift detection and remediation
    • Patch management, vulnerability remediation, and compliance enforcement
    • Agent-based and agentless automation across major infrastructure platforms

    Where it doesn't

    • Commercial plans use custom pricing and may require sales contact
    • The free Puppet Core Developer plan is limited to fewer than 25 nodes
    • Its broad enterprise feature set may exceed narrow configuration needs
  • OpenText Server Automation — where it wins

    • Provisioning, configuration, patching, compliance, and remediation in one product
    • Manages Windows, Linux, and UNIX across physical and cloud environments
    • Discovers unmanaged agentless servers and supports agent deployment

    Where it doesn't

    • Pricing uses a contact-sales model rather than published plan details
    • The listed integration ecosystem centers on OpenText, Ansible, and Chef
    • The product is available through a web platform rather than native desktop apps
  • Puppet9.3/10 · Free plan

    A mature hybrid automation platform with strong drift, patching, and compliance controls.

    Visit PuppetFull verdict →
  • OpenText Server Automation8.8/10 · Pricing on request

    A broad platform for provisioning, patching, compliance, and remediation across heterogeneous servers.

    Visit OpenTextFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update