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Head-to-head · Appointment Reminder Software

Phreesia Patient Appointment Reminders vs CERTIFY Health

  • Updated Sep 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Phreesia Patient Appointment Reminders #1 in Appointment Reminder Software 9.0/10 Pricing on request ✓ 4 of 5 features Visit Phreesia
CERTIFY Health #8 in Appointment Reminder Software 6.8/10 From $150/mo ✓ 4 of 5 features Visit CERTIFY Health

Phreesia Patient Appointment Reminders leads on 0 checks, CERTIFY Health on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scorePhreesia Patient Appointment Reminders · 9.0/10

Phreesia Patient Appointment Reminders scores higher on our rubric for appointment reminder software: 9.0 against 6.8 out of 10; our editors rank them #1 and #8.

Phreesia Patient Appointment Reminders is the better fit for healthcare groups needing broad EHR-connected reminders. CERTIFY Health is the better fit for practices needing EHR-linked patient reminders.

  • Phreesia Patient Appointment Reminders fits best

    Healthcare groups needing broad EHR-connected reminders

  • CERTIFY Health fits best

    Practices needing EHR-linked patient reminders

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Phreesia Patient Appointment Reminders 9.0/10 Visit ↗ CERTIFY Health 6.8/10 Visit ↗
At a glance
Editor score 9.0 6.8
Ranking #1 in Appointment Reminder Software #8 in Appointment Reminder Software
Best for Healthcare groups needing broad EHR-connected reminders Practices needing EHR-linked patient reminders
Pricing model Paid Paid
Starting price Not published $150/mo
Free plan — —
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Support Phone, Live chat, Email Email, Phone
Compliance SOC 2, HIPAA, PCI DSS HIPAA, GDPR, SOC 2, PCI DSS
Integrations 16 integrations 10 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Phreesia Patient Appointment Reminders 4/5 · CERTIFY Health 4/5
SMS reminders ✓ ✓
Email reminders ✓ ✓
Voice call reminders ✓ ✓
WhatsApp reminders Not published Not published
Two-way replies ✓ ✓
Specs
Calendar sync Not published Not published
Monthly reminder limit Not published Not published
Our review
Pros
  • Sends automated reminders by SMS, email and voice call.
  • Patients can confirm, cancel or reschedule from reminders.
  • Connects with listed EHR and practice-management systems and supports 20+ languages.
  • Sends automated reminders by SMS, email, or voice
  • Patients can confirm, cancel, or reschedule by phone
  • Waitlists can help fill last-minute appointment openings
Cons
  • Pricing is customized by organization and requires contacting sales.
  • The listed deployment is cloud-based and platform support is web only.
  • Its features are focused on healthcare appointment communications.
  • Costs $150 per practice each month
  • Third-party integration fees are excluded from pricing
  • Web is the only listed platform
Our verdict

Phreesia Patient Appointment Reminders is a healthcare scheduling communication service for medical practices and health systems. It sends appointment reminders by SMS, email and voice call using an organization’s existing schedule.…

Read the review →

CERTIFY Health’s Patient Communications module is an appointment reminder and patient messaging tool for healthcare practices. It is designed for practices that want reminders connected to EHR or practice-management systems, with patients…

Read the review →
  1. Phreesia Patient Appointment RemindersAppointment Reminder Software 9.0Pricing on request
  2. CERTIFY HealthAppointment Reminder Software 6.8From $150/mo

Strengths and trade-offs

  • Phreesia Patient Appointment Reminders — where it wins

    • Sends automated reminders by SMS, email and voice call.
    • Patients can confirm, cancel or reschedule from reminders.
    • Connects with listed EHR and practice-management systems and supports 20+ languages.

    Where it doesn't

    • Pricing is customized by organization and requires contacting sales.
    • The listed deployment is cloud-based and platform support is web only.
    • Its features are focused on healthcare appointment communications.

  • CERTIFY Health — where it wins

    • Sends automated reminders by SMS, email, or voice
    • Patients can confirm, cancel, or reschedule by phone
    • Waitlists can help fill last-minute appointment openings

    Where it doesn't

    • Costs $150 per practice each month
    • Third-party integration fees are excluded from pricing
    • Web is the only listed platform
  • Phreesia Patient Appointment Reminders9.0/10 · Pricing on request

    A healthcare-focused reminder service with two-way responses and EHR schedule integrations.

    Visit PhreesiaFull verdict →
  • CERTIFY Health6.8/10 · From $150/mo

    A patient reminder module with EHR connections, priced at $150 per practice monthly.

    Visit CERTIFY HealthFull verdict →

More comparisons

All appointment reminder software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update