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Head-to-head · Mailing List Management Software

phpList vs Google Groups Collaborative Inbox

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score phpList #1 in Mailing List Management Software 8.9/10 Free plan Free plan✓ 0 of 5 features Visit phpList

phpList leads on 0 checks, Google Groups Collaborative Inbox on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scorephpList · 8.9/10
  • Free planboth

phpList scores higher on our rubric for mailing list management software: 8.9 against 7.9 out of 10; our editors rank them #1 and #6.

phpList is the better fit for email teams that need segmentation and campaign analytics. Google Groups Collaborative Inbox is the better fit for teams triaging group email as a shared inbox.

  • phpList fits best

    Email teams that need segmentation and campaign analytics

  • Google Groups Collaborative Inbox fits best

    Teams triaging group email as a shared inbox

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature phpList 8.9/10 Visit ↗ Google Groups Collaborative Inbox 7.9/10 Visit ↗
At a glance
Editor score 8.9 7.9
Ranking #1 in Mailing List Management Software #6 in Mailing List Management Software
Best for Email teams that need segmentation and campaign analytics Teams triaging group email as a shared inbox
Pricing model Free plan + paid Free plan + paid
Starting price Not published Not published
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Self-hosted Cloud
Platforms Web Web
Support Email, Community, Docs, Tickets Docs, Community
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features phpList 0/5 · Google Groups Collaborative Inbox 0/5
Moderation controls Not published Not published
Subscriber preferences Not published Not published
Self-hosted option Not published Not published
Message archives Not published Not published
Signup forms Not published Not published
Specs
List modes Not published Not published
Our review
Pros
  • Segments audiences and supports behavioral targeting and A/B testing
  • Tracks opens, clicks, forwards, and bounces
  • Offers both hosted service and self-hosted open-source software
  • Assign or volunteer for conversations and track their resolution status
  • Shared labels and searches by assignee or resolution status aid triage
  • Group permissions control who can take inbox actions
Cons
  • Forever Free is limited to 300 messages per month
  • The $1 Plan caps subscribers at 3,000
  • Hosted pricing spans multiple models and subscriber tiers
  • Focused on shared-inbox triage, not subscriber or campaign management
  • Collaborative Inbox requires conversation history on the Google Group
  • Work or school accounts need Groups for Business to enable these features
Our verdict

phpList is open-source email marketing software for organizations sending newsletters, announcements, notifications, and campaigns to subscriber lists. It suits teams that want list management, segmentation, and campaign statistics, with a…

Read the review →

Google Groups Collaborative Inbox helps teams manage messages sent to a group address. Members with the right permissions can take conversations, assign them to colleagues, or mark them complete, duplicate, or needing no action. It suits…

Read the review →
  1. phpListMailing List Management Software 8.9Free plan
  2. Google Groups Collaborative InboxMailing List Management Software 7.9Free plan

Strengths and trade-offs

  • phpList — where it wins

    • Segments audiences and supports behavioral targeting and A/B testing
    • Tracks opens, clicks, forwards, and bounces
    • Offers both hosted service and self-hosted open-source software

    Where it doesn't

    • Forever Free is limited to 300 messages per month
    • The $1 Plan caps subscribers at 3,000
    • Hosted pricing spans multiple models and subscriber tiers
  • Google Groups Collaborative Inbox — where it wins

    • Assign or volunteer for conversations and track their resolution status
    • Shared labels and searches by assignee or resolution status aid triage
    • Group permissions control who can take inbox actions

    Where it doesn't

    • Focused on shared-inbox triage, not subscriber or campaign management
    • Collaborative Inbox requires conversation history on the Google Group
    • Work or school accounts need Groups for Business to enable these features

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update