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Head-to-head · Animal Shelter Software

Pet Friend vs Pact

  • Updated Sep 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score Pet Friend #2 in Animal Shelter Software 9.0/10 From $25/mo · 14-day trial ✓ 6 of 6 features Visit Pet Friend
Pact #8 in Animal Shelter Software 6.6/10 Pricing on request ✓ 0 of 6 features Visit Pact

Pet Friend leads on 6 checks, Pact on 0, and 1 is even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scorePet Friend · 9.0/10
  • Most featuresPet Friend · 6 of 6

Pet Friend scores higher on our rubric for animal shelter software: 9.0 against 6.6 out of 10; our editors rank them #2 and #8.

Pet Friend offers adoption portal; Pact doesn't publish it. Pet Friend offers intake & outcome tracking; Pact doesn't publish it. Pet Friend offers kennel management; Pact doesn't publish it. Pet Friend offers medical records; Pact doesn't publish it. Pet Friend offers foster management; Pact doesn't publish it.

Pet Friend is the better fit for shelters seeking broad features at clear prices. Pact is the better fit for shelters seeking basic web-based operations tracking.

  • Pet Friend fits best

    Shelters seeking broad features at clear prices

  • Pact fits best

    Shelters seeking basic web-based operations tracking

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Pet Friend 9.0/10 Visit ↗ Pact 6.6/10 Visit ↗
At a glance
Editor score 9.0 6.6
Ranking #2 in Animal Shelter Software #8 in Animal Shelter Software
Best for Shelters seeking broad features at clear prices Shelters seeking basic web-based operations tracking
Pricing model Paid Paid
Starting price $25/mo Not published
Free plan — Not published
Free trial — —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Built for Solo, Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Pet Friend 6/6 · Pact 0/6
Adoption portal ✓ (best) Not published
Intake & outcome tracking ✓ (best) Not published
Kennel management ✓ (best) Not published
Medical records ✓ (best) Not published
Foster management ✓ (best) Not published
Volunteer management ✓ (best) Not published
Our review
Pros
  • Tracks intake, outcomes, kennel occupancy and medical care in one system
  • Supports adoption applications, contracts, e-signatures and public listings
  • Includes foster, volunteer and donor management, with mobile apps
  • Centralizes animal record management
  • Supports adoption-related workflows
  • Tracks shelter operations in a web-based system
Cons
  • No free plan; the paid plans start at $25 per month
  • Accounting and workflow automation require the $50 Shelter plan
  • Animal-control tools, analytics and API access require the $100 Shelter Plus plan
  • Pricing requires contacting sales
  • Cloud deployment may not suit teams seeking another deployment model
  • Its listed focus is shelter records, adoption workflows, and operations
Our verdict

Pet Friend is cloud-based animal shelter management software for rescues, foster networks, municipal and private shelters, and animal-control agencies. It brings animal intake and outcome tracking, kennel locations, medical care,…

Read the review →

Pact is cloud-based animal shelter software for shelters and rescue organizations. Its web-based system centers on animal records and shelter operations, with support for adoption-related workflows. That makes it a fit for teams looking…

Read the review →
  1. Pet FriendAnimal Shelter Software 9.0From $25/mo · 14-day trial
  2. PactAnimal Shelter Software 6.6Pricing on request

Strengths and trade-offs

  • Pet Friend — where it wins

    • Tracks intake, outcomes, kennel occupancy and medical care in one system
    • Supports adoption applications, contracts, e-signatures and public listings
    • Includes foster, volunteer and donor management, with mobile apps

    Where it doesn't

    • No free plan; the paid plans start at $25 per month
    • Accounting and workflow automation require the $50 Shelter plan
    • Animal-control tools, analytics and API access require the $100 Shelter Plus plan

  • Pact — where it wins

    • Centralizes animal record management
    • Supports adoption-related workflows
    • Tracks shelter operations in a web-based system

    Where it doesn't

    • Pricing requires contacting sales
    • Cloud deployment may not suit teams seeking another deployment model
    • Its listed focus is shelter records, adoption workflows, and operations
  • Pet Friend9.0/10 · From $25/mo · 14-day trial

    Pet Friend brings animal care, adoptions, foster placements and shelter operations together.

    Visit Pet FriendFull verdict →
  • Pact6.6/10 · Pricing on request

    A web-based system for animal records, adoption workflows, and shelter operations.

    Visit PactFull verdict →

More comparisons

All animal shelter software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update