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Head-to-head · Enterprise Content Management - Midmarket Software

OpenText Content Management (Extended ECM) vs OnBase Records Management

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score OpenText Content Management (Extended ECM) #5 in Enterprise Content Management - Midmarket Software 8.9/10 Pricing on request ✓ 2 of 4 features Visit OpenText
OnBase Records Management #6 in Enterprise Content Management - Midmarket Software 8.8/10 Pricing on request ✓ 4 of 4 features Visit Hyland

OpenText Content Management (Extended ECM) leads on 0 checks, OnBase Records Management on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOpenText Content Management (Extended ECM) · 8.9/10
  • Most featuresOnBase Records Management · 4 of 4

OpenText Content Management (Extended ECM) scores higher on our rubric for enterprise content management - midmarket software: 8.9 against 8.8 out of 10; our editors rank them #5 and #6.

OpenText Content Management (Extended ECM) is the better fit for enterprise governance tied to SAP and Microsoft. OnBase Records Management is the better fit for retention-focused records management programs.

  • OpenText Content Management (Extended ECM) fits best

    Enterprise governance tied to SAP and Microsoft

  • OnBase Records Management fits best

    Retention-focused records management programs

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Side by side

Feature OpenText Content Management (Extended ECM) 8.9/10 Visit ↗ OnBase Records Management 8.8/10 Visit ↗
At a glance
Editor score 8.9 8.8
Ranking #5 in Enterprise Content Management - Midmarket Software #6 in Enterprise Content Management - Midmarket Software
Best for Enterprise governance tied to SAP and Microsoft Retention-focused records management programs
Pricing model Paid Paid
Starting price — Pricing on request
Free plan Not checked yet —
Free trial — —
Deployment Cloud, Self-hosted Cloud, Self-hosted, Mobile
Built for Enterprise, Mid-market Mid-market, Enterprise
Features OpenText Content Management (Extended ECM) 2/4 · OnBase Records Management 4/4
Records retention Not checked yet ✓ (best)
Workflow automation Not checked yet ✓ (best)
Version history ✓ ✓
Audit logs ✓ ✓
Specs
Deployment options Not checked yet Not checked yet
Max file size Not checked yet Not checked yet
Our review
Pros
  • Connects governed content with Microsoft 365, SAP, Salesforce and Guidewire.
  • Combines version control, records management and business workspaces.
  • Adds AI-assisted search, discovery, summarization and translation.
  • Retention plans and event sets govern managed-folder lifecycle actions.
  • Holds pause retention-plan progression, with transaction logs tracking activity.
  • Reports, audit trails, workflows, and version control support oversight.
Cons
  • Pricing is contact-sales rather than published as plan prices.
  • SAP, Salesforce and Guidewire integrations begin with Premium (X2).
  • Capture, sharing and signature capabilities require Ultimate (X3).
  • Pricing requires consultation with Hyland rather than a public plan selection.
  • Integrations and broader ECM features are limited.
  • The module's deployment options may depend on the overall OnBase implementation.
Our verdict

OpenText Content Management, also called Extended ECM, manages business content through document capture, organization, version control, workspaces, workflow automation and records management. It is aimed at midmarket and enterprise…

Read the review →

OnBase Records Management is a module in Hyland OnBase for managing related documents as records, with folders serving as the control point for each record. Administrators configure retention plans and event sets to govern managed-folder…

Read the review →
  1. OpenText Content Management (Extended ECM)Enterprise Content Management - Midmarket Software 8.9Pricing on request
  2. OnBase Records ManagementEnterprise Content Management - Midmarket Software 8.8Pricing on request

Strengths and trade-offs

  • OpenText Content Management (Extended ECM) — where it wins

    • Connects governed content with Microsoft 365, SAP, Salesforce and Guidewire.
    • Combines version control, records management and business workspaces.
    • Adds AI-assisted search, discovery, summarization and translation.

    Where it doesn't

    • Pricing is contact-sales rather than published as plan prices.
    • SAP, Salesforce and Guidewire integrations begin with Premium (X2).
    • Capture, sharing and signature capabilities require Ultimate (X3).

  • OnBase Records Management — where it wins

    • Retention plans and event sets govern managed-folder lifecycle actions.
    • Holds pause retention-plan progression, with transaction logs tracking activity.
    • Reports, audit trails, workflows, and version control support oversight.

    Where it doesn't

    • Pricing requires consultation with Hyland rather than a public plan selection.
    • Integrations and broader ECM features are limited.
    • The module's deployment options may depend on the overall OnBase implementation.
  • OpenText Content Management (Extended ECM)8.9/10 · Pricing on request

    Governed content, workflows and enterprise application integrations, with sales-led pricing.

    Visit OpenTextFull verdict →
  • OnBase Records Management8.8/10 · Pricing on request

    A records-management module centered on retention plans, lifecycle controls, holds, and auditability.

    Visit HylandFull verdict →

More comparisons

All enterprise content management - midmarket software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update