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Head-to-head · Enterprise Content Management - Midmarket Software

OnBase Records Management vs DocuWare

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score OnBase Records Management #6 in Enterprise Content Management - Midmarket Software 8.8/10 Pricing on request ✓ 4 of 4 features Visit Hyland
DocuWare #8 in Enterprise Content Management - Midmarket Software 8.6/10 Paid ✓ 2 of 4 features Visit DocuWare

OnBase Records Management leads on 0 checks, DocuWare on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOnBase Records Management · 8.8/10
  • Most featuresOnBase Records Management · 4 of 4

OnBase Records Management scores higher on our rubric for enterprise content management - midmarket software: 8.8 against 8.6 out of 10; our editors rank them #6 and #8.

OnBase Records Management is the better fit for retention-focused records management programs. DocuWare is the better fit for midmarket teams needing broad ECM integrations.

  • OnBase Records Management fits best

    Retention-focused records management programs

  • DocuWare fits best

    Midmarket teams needing broad ECM integrations

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Side by side

Feature OnBase Records Management 8.8/10 Visit ↗ DocuWare 8.6/10 Visit ↗
At a glance
Editor score 8.8 8.6
Ranking #6 in Enterprise Content Management - Midmarket Software #8 in Enterprise Content Management - Midmarket Software
Best for Retention-focused records management programs Midmarket teams needing broad ECM integrations
Pricing model Paid Paid
Starting price Pricing on request —
Free plan — Not checked yet
Free trial — —
Deployment Cloud, Self-hosted, Mobile Cloud, Self-hosted, Mobile
Platforms Web, Windows, iOS, Android Web, Windows, macOS, Linux, iOS, Android
Built for Mid-market, Enterprise Small business, Mid-market, Enterprise
Features OnBase Records Management 4/4 · DocuWare 2/4
Records retention ✓ (best) Not checked yet
Workflow automation ✓ (best) Not checked yet
Version history ✓ ✓
Audit logs ✓ ✓
Specs
Deployment options Not checked yet Not checked yet
Max file size Not checked yet Not checked yet
Our review
Pros
  • Retention plans and event sets govern managed-folder lifecycle actions.
  • Holds pause retention-plan progression, with transaction logs tracking activity.
  • Reports, audit trails, workflows, and version control support oversight.
  • OCR, handwritten-text recognition, indexing and full-text search
  • Version history, granular access controls, audit trails and retention workflows
  • Connects with Microsoft, SAP, Oracle, Salesforce and other business tools
Cons
  • Pricing requires consultation with Hyland rather than a public plan selection.
  • Integrations and broader ECM features are limited.
  • The module's deployment options may depend on the overall OnBase implementation.
  • Exact cloud configuration requires consultation with sales
  • The listed cloud tiers are organized by user count
  • No 24/7 support is listed
Our verdict

OnBase Records Management is a module in Hyland OnBase for managing related documents as records, with folders serving as the control point for each record. Administrators configure retention plans and event sets to govern managed-folder…

Read the review →

DocuWare brings document capture, indexing, search and workflow automation together for organizations managing records such as invoices, contracts, personnel files and customer records. Its feature set fits midmarket teams that need…

Read the review →
  1. OnBase Records ManagementEnterprise Content Management - Midmarket Software 8.8Pricing on request
  2. DocuWareEnterprise Content Management - Midmarket Software 8.6Paid

Strengths and trade-offs

  • OnBase Records Management — where it wins

    • Retention plans and event sets govern managed-folder lifecycle actions.
    • Holds pause retention-plan progression, with transaction logs tracking activity.
    • Reports, audit trails, workflows, and version control support oversight.

    Where it doesn't

    • Pricing requires consultation with Hyland rather than a public plan selection.
    • Integrations and broader ECM features are limited.
    • The module's deployment options may depend on the overall OnBase implementation.

  • DocuWare — where it wins

    • OCR, handwritten-text recognition, indexing and full-text search
    • Version history, granular access controls, audit trails and retention workflows
    • Connects with Microsoft, SAP, Oracle, Salesforce and other business tools

    Where it doesn't

    • Exact cloud configuration requires consultation with sales
    • The listed cloud tiers are organized by user count
    • No 24/7 support is listed
  • OnBase Records Management8.8/10 · Pricing on request

    A records-management module centered on retention plans, lifecycle controls, holds, and auditability.

    Visit HylandFull verdict →
  • DocuWare8.6/10 · Paid

    A broad ECM platform with capture, workflow controls and integrations; pricing starts at $30 per user monthly.

    Visit DocuWareFull verdict →

More comparisons

All enterprise content management - midmarket software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update