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Head-to-head · Online Ordering Software

Olo Ordering vs CloudWaitress

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Olo Ordering #1 in Online Ordering Software 9.3/10 Pricing on request ✓ 0 of 3 features Visit Olo
CloudWaitress #5 in Online Ordering Software 8.6/10 Free plan Free plan✓ 0 of 3 features Visit CloudWaitress

Olo Ordering leads on 0 checks, CloudWaitress on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOlo Ordering · 9.3/10
  • Free planonly CloudWaitress

Olo Ordering scores higher on our rubric for online ordering software: 9.3 against 8.6 out of 10; our editors rank them #1 and #5.

Olo Ordering is the better fit for restaurant chains managing ordering across locations. CloudWaitress is the better fit for restaurants needing pickup, delivery and dine-in ordering.

  • Olo Ordering fits best

    Restaurant chains managing ordering across locations

  • CloudWaitress fits best

    Restaurants needing pickup, delivery and dine-in ordering

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Side by side

Feature Olo Ordering 9.3/10 Visit ↗ CloudWaitress 8.6/10 Visit ↗
At a glance
Editor score 9.3 8.6
Ranking #1 in Online Ordering Software #5 in Online Ordering Software
Best for Restaurant chains managing ordering across locations Restaurants needing pickup, delivery and dine-in ordering
Pricing model Paid Free plan + paid
Starting price Pricing on request —
Free plan Not checked yet ✓ (best)
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, Windows, Linux, iOS, Android
Support Tickets, Docs Email, Live chat, Docs
Integrations 450+ integrations 1,200+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Olo Ordering 0/3 · CloudWaitress 0/3
Online payments Not checked yet Not checked yet
Menu/catalog management Not checked yet Not checked yet
Order notifications Not checked yet Not checked yet
Specs
Order channels Not checked yet Not checked yet
Order types Not checked yet Not checked yet
Locations included Not checked yet Not checked yet
Our review
Pros
  • Branded ordering for web and mobile with multiple handoff modes
  • Centralized menu management, reporting and POS integrations
  • Marketplace synchronization, courier delivery and custom APIs
  • Supports pickup, delivery, dine-in, reservations and QR/NFC ordering
  • Free plan includes up to 100 combined orders and bookings per month
  • Offers POS and payment integrations, plus branded iOS and Android apps
Cons
  • Pricing is handled through a demo-led sales process
  • Its broad capabilities may exceed the needs of a single-location operator
  • Advanced ordering depends on connecting POS, payment and delivery systems
  • Free plan is capped at 100 combined orders and bookings per month
  • Branded ordering apps are an additional service, not part of base plans
  • Standard and Enterprise highlight the same listed features
Our verdict

Restaurant brands can use Olo Ordering to manage direct digital ordering across one or multiple locations. It supports branded web and mobile storefronts, with pickup, delivery, curbside and other handoff modes. The combination of…

Read the review →

CloudWaitress gives restaurants a direct online ordering website for pickup, delivery and dine-in, with tools for reservations and order management. Its stated audience ranges from independent restaurants to multi-location operators. The…

Read the review →
  1. Olo OrderingOnline Ordering Software 9.3Pricing on request
  2. CloudWaitressOnline Ordering Software 8.6Free plan

Strengths and trade-offs

  • Olo Ordering — where it wins

    • Branded ordering for web and mobile with multiple handoff modes
    • Centralized menu management, reporting and POS integrations
    • Marketplace synchronization, courier delivery and custom APIs

    Where it doesn't

    • Pricing is handled through a demo-led sales process
    • Its broad capabilities may exceed the needs of a single-location operator
    • Advanced ordering depends on connecting POS, payment and delivery systems

  • CloudWaitress — where it wins

    • Supports pickup, delivery, dine-in, reservations and QR/NFC ordering
    • Free plan includes up to 100 combined orders and bookings per month
    • Offers POS and payment integrations, plus branded iOS and Android apps

    Where it doesn't

    • Free plan is capped at 100 combined orders and bookings per month
    • Branded ordering apps are an additional service, not part of base plans
    • Standard and Enterprise highlight the same listed features
  • Olo Ordering9.3/10 · Pricing on request

    A multi-channel ordering platform for restaurant brands coordinating menus, POS and delivery.

    Visit OloFull verdict →
  • CloudWaitress8.6/10 · Free plan

    A broad restaurant ordering suite with a free entry plan and paid options for higher volume.

    Visit CloudWaitressFull verdict →

More comparisons

All online ordering software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update