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Head-to-head · Retail POS Software

NCR Counterpoint vs IT Retail

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score NCR Counterpoint #4 in Retail POS Software 9.1/10 Pricing on request ✓ 5 of 6 features Visit NCR Voyix
IT Retail #19 in Retail POS Software 7.5/10 Paid ✓ 6 of 6 features Visit IT Retail

NCR Counterpoint leads on 0 checks, IT Retail on 0, and 7 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreNCR Counterpoint · 9.1/10
  • Most featuresIT Retail · 6 of 6

NCR Counterpoint scores higher on our rubric for retail pos software: 9.1 against 7.5 out of 10; our editors rank them #4 and #19.

NCR Counterpoint is the better fit for retailers wanting mature mobile POS capabilities. IT Retail is the better fit for grocery and specialty retailers with complex inventory.

  • NCR Counterpoint fits best

    Retailers wanting mature mobile POS capabilities

  • IT Retail fits best

    Grocery and specialty retailers with complex inventory

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Side by side

Feature NCR Counterpoint 9.1/10 Visit ↗ IT Retail 7.5/10 Visit ↗
At a glance
Editor score 9.1 7.5
Ranking #4 in Retail POS Software #19 in Retail POS Software
Best for Retailers wanting mature mobile POS capabilities Grocery and specialty retailers with complex inventory
Pricing model Paid Paid
Starting price Pricing on request $49/unit/mo
Free plan Not checked yet —
Free trial — —
Deployment Desktop, Mobile Cloud, Desktop
Platforms iOS Web, Windows
Support Phone, Email, Docs Email, Phone, Tickets, Docs · 24/7
Integrations 4 integrations 15 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features NCR Counterpoint 5/6 · IT Retail 6/6
Inventory management ✓ ✓
Barcode scanning ✓ ✓
Multi-location support ✓ ✓
E-commerce sync ✓ ✓
Customer loyalty ✓ ✓
Staff management Not checked yet ✓ (best)
Specs
Hardware support Both Both
Our review
Pros
  • Covers POS, inventory, purchasing, transfers, counts and reporting
  • Supports mobile POS, ecommerce, payments and multiple stocking locations
  • Includes loyalty, gift cards, barcode workflows and customer records
  • Handles perishable, variable-weight, and unlimited-SKU inventory
  • Supports offline checkout with local backup and cloud synchronization
  • Connects purchasing, loyalty, ecommerce, and multi-store reporting
Cons
  • Pricing requires a sales or assigned-partner conversation
  • The listed platform is iOS
  • Overview and documentation materials are older
  • No free plan is available
  • Starter pricing requires annual billing
  • Advanced capabilities are reserved for higher plans
Our verdict

NCR Counterpoint is a retail management and point-of-sale system designed for specialty retailers. It brings checkout, returns, orders, gift cards, inventory, purchasing, customer loyalty, ecommerce, payments and reporting into one retail…

Read the review →

IT Retail is a grocery-focused point-of-sale and store management platform for independent markets, supermarkets, specialty grocers, and larger grocery chains. It combines barcode checkout, integrated payment processing, inventory…

Read the review →
  1. NCR CounterpointRetail POS Software 9.1Pricing on request
  2. IT RetailRetail POS Software 7.5Paid

Strengths and trade-offs

  • NCR Counterpoint — where it wins

    • Covers POS, inventory, purchasing, transfers, counts and reporting
    • Supports mobile POS, ecommerce, payments and multiple stocking locations
    • Includes loyalty, gift cards, barcode workflows and customer records

    Where it doesn't

    • Pricing requires a sales or assigned-partner conversation
    • The listed platform is iOS
    • Overview and documentation materials are older
  • IT Retail — where it wins

    • Handles perishable, variable-weight, and unlimited-SKU inventory
    • Supports offline checkout with local backup and cloud synchronization
    • Connects purchasing, loyalty, ecommerce, and multi-store reporting

    Where it doesn't

    • No free plan is available
    • Starter pricing requires annual billing
    • Advanced capabilities are reserved for higher plans

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update