Head-to-head · Retail POS Software
NCR Counterpoint vs IT Retail
NCR Counterpoint leads on 0 checks, IT Retail on 0, and 7 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreNCR Counterpoint · 9.1/10
- Most featuresIT Retail · 6 of 6
NCR Counterpoint scores higher on our rubric for retail pos software: 9.1 against 7.5 out of 10; our editors rank them #4 and #19.
NCR Counterpoint is the better fit for retailers wanting mature mobile POS capabilities. IT Retail is the better fit for grocery and specialty retailers with complex inventory.
- NCR Counterpoint fits best
Retailers wanting mature mobile POS capabilities
- IT Retail fits best
Grocery and specialty retailers with complex inventory
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Side by side
| Feature | NCR Counterpoint 9.1/10 Visit ↗ | IT Retail 7.5/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.1 | 7.5 |
| Ranking | #4 in Retail POS Software | #19 in Retail POS Software |
| Best for | Retailers wanting mature mobile POS capabilities | Grocery and specialty retailers with complex inventory |
| Pricing model | Paid | Paid |
| Starting price | Pricing on request | $49/unit/mo |
| Free plan | Not checked yet | — |
| Free trial | — | — |
| Deployment | Desktop, Mobile | Cloud, Desktop |
| Platforms | iOS | Web, Windows |
| Support | Phone, Email, Docs | Email, Phone, Tickets, Docs · 24/7 |
| Integrations | 4 integrations | 15 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features NCR Counterpoint 5/6 · IT Retail 6/6 | ||
| Inventory management | ✓ | ✓ |
| Barcode scanning | ✓ | ✓ |
| Multi-location support | ✓ | ✓ |
| E-commerce sync | ✓ | ✓ |
| Customer loyalty | ✓ | ✓ |
| Staff management | Not checked yet | ✓ (best) |
| Specs | ||
| Hardware support | Both | Both |
| Our review | ||
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| Our verdict | NCR Counterpoint is a retail management and point-of-sale system designed for specialty retailers. It brings checkout, returns, orders, gift cards, inventory, purchasing, customer loyalty, ecommerce, payments and reporting into one retail… Read the review → |
IT Retail is a grocery-focused point-of-sale and store management platform for independent markets, supermarkets, specialty grocers, and larger grocery chains. It combines barcode checkout, integrated payment processing, inventory… Read the review → |
Strengths and trade-offs
NCR Counterpoint — where it wins
- Covers POS, inventory, purchasing, transfers, counts and reporting
- Supports mobile POS, ecommerce, payments and multiple stocking locations
- Includes loyalty, gift cards, barcode workflows and customer records
Where it doesn't
- Pricing requires a sales or assigned-partner conversation
- The listed platform is iOS
- Overview and documentation materials are older
IT Retail — where it wins
- Handles perishable, variable-weight, and unlimited-SKU inventory
- Supports offline checkout with local backup and cloud synchronization
- Connects purchasing, loyalty, ecommerce, and multi-store reporting
Where it doesn't
- No free plan is available
- Starter pricing requires annual billing
- Advanced capabilities are reserved for higher plans
- NCR Counterpoint9.1/10 · Pricing on request
A mature retail system combining mobile POS, inventory, ecommerce and loyalty tools.
Visit NCR VoyixFull verdict → - IT Retail7.5/10 · Paid
A grocery POS built for complex inventory, offline checkout, and multi-store operations.
Visit IT RetailFull verdict →
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All retail POS software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update






