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Head-to-head · Virtual Town Hall Software

Microsoft Teams vs ON24

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Microsoft Teams #4 in Virtual Town Hall Software 9.0/10 Free plan Free plan✓ 0 of 4 features Try Microsoft Teams
ON24 #5 in Virtual Town Hall Software 8.9/10 Pricing on request ✓ 0 of 4 features Visit ON24

Microsoft Teams leads on 1 check, ON24 on 0, and 0 are even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreMicrosoft Teams · 9.0/10
  • Free planonly Microsoft Teams

Microsoft Teams scores higher on our rubric for virtual town hall software: 9.0 against 8.9 out of 10; our editors rank them #4 and #5.

Microsoft Teams offers free plan; ON24 doesn't publish it.

Microsoft Teams is the better fit for microsoft-centric internal town halls. ON24 is the better fit for enterprise marketing-led town halls.

  • Microsoft Teams fits best

    Microsoft-centric internal town halls

  • ON24 fits best

    Enterprise marketing-led town halls

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Microsoft Teams 9.0/10 Visit ↗ ON24 8.9/10 Visit ↗
At a glance
Editor score 9.0 8.9
Ranking #4 in Virtual Town Hall Software #5 in Virtual Town Hall Software
Best for Microsoft-centric internal town halls Enterprise marketing-led town halls
Pricing model Free plan + paid Paid
Starting price Not published Not published
Free plan ✓ (best) Not published
Free trial — —
Deployment Cloud, Desktop, Mobile Cloud
Platforms Web, Windows, macOS, Linux, iOS, Android Web
Support Phone, Docs, Community Live chat, Tickets, Phone, Docs · 24/7
Compliance SOC 2, ISO 27001, HIPAA, 2FA SOC 2, ISO 27001, GDPR, SSO/SAML
Integrations 250+ integrations 30+ integrations
Built for Solo, Small business, Mid-market, Enterprise Mid-market, Enterprise
Features Microsoft Teams 0/4 · ON24 0/4
Moderated Q&A Not published Not published
Live polls Not published Not published
Event recording Not published Not published
Single sign-on Not published Not published
Specs
Audience capacity Not published Not published
Attendee authentication Not published Not published
Maximum event length Not published Not published
Our review
Pros
  • 25,000-member capacity supports large internal town halls
  • Deep Microsoft 365 and 250-integration ecosystem fit
  • Recordings, transcripts, captions, guest access, and notes
  • Live, simulive and on-demand webinar modes with recordings
  • Real-time Q&A, polls, surveys and audience analytics
  • CRM, marketing automation and AI-generated content capabilities
Cons
  • Teams Free is primarily positioned for personal use
  • Advanced capabilities are spread across multiple paid plans
  • Phone features require separate Teams Phone offerings
  • Contact-sales pricing makes upfront cost comparison difficult
  • Content hubs and personalized landing pages require Advanced
  • B2B marketing focus may exceed the needs of simpler town halls
Our verdict

Microsoft Teams brings private and group chat, organized channels, audio and video meetings, cloud calling, file sharing, collaborative editing, workflows, and guest access into one platform. It suits businesses, schools, individuals, and…

Read the review →

ON24 is a cloud-based webinar and digital engagement platform for B2B marketing teams. It supports live webinars, simulive sessions built from prerecorded content, and on-demand viewing. Registration pages, recordings, real-time Q&A,…

Read the review →
  1. Microsoft TeamsVirtual Town Hall Software 9.0Free plan
  2. ON24Virtual Town Hall Software 8.9Pricing on request

Strengths and trade-offs

  • Microsoft Teams — where it wins

    • 25,000-member capacity supports large internal town halls
    • Deep Microsoft 365 and 250-integration ecosystem fit
    • Recordings, transcripts, captions, guest access, and notes

    Where it doesn't

    • Teams Free is primarily positioned for personal use
    • Advanced capabilities are spread across multiple paid plans
    • Phone features require separate Teams Phone offerings
  • ON24 — where it wins

    • Live, simulive and on-demand webinar modes with recordings
    • Real-time Q&A, polls, surveys and audience analytics
    • CRM, marketing automation and AI-generated content capabilities

    Where it doesn't

    • Contact-sales pricing makes upfront cost comparison difficult
    • Content hubs and personalized landing pages require Advanced
    • B2B marketing focus may exceed the needs of simpler town halls

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update