Medallia vs Workday Peakon Employee Voice

MMedallia—Visit Workday Peakon Employee Voice—Visit

M Medallia #7 in Enterprise Feedback Management Software —/10 Pricing on request ✓ 0 of 1 features Visit Medallia

vs

Workday Peakon Employee Voice #8 in Enterprise Feedback Management Software —/10 Pricing on request ✓ 0 of 1 features Visit Workday

• Medallia fits best

  Large organizations managing customer feedback programs

• Workday Peakon Employee Voice fits best

  Organizations focused on employee listening

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Side by side

Feature	MMedallia —/10 Visit ↗	Workday Peakon Employee Voice —/10 Visit ↗
At a glance
Editor score	—	—
Ranking	#7 in Enterprise Feedback Management Software	#8 in Enterprise Feedback Management Software
Best for	Large organizations managing customer feedback programs	Organizations focused on employee listening
Pricing model	Paid	Paid
Starting price	Not published	Not published
Free plan	Not published	Not published
Free trial	—	—
Deployment	Cloud, Mobile	Cloud
Platforms	Web, iOS, Android	Web
Support	Live chat, Phone, Tickets, Community, Docs	Docs
Compliance	SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML, 2FA	SOC 2, ISO 27001, GDPR, SSO/SAML, 2FA
Integrations	7 integrations	9 integrations
Built for	Enterprise, Mid-market	Mid-market, Enterprise
Features Medallia 0/1 · Workday Peakon Employee Voice 0/1
Closed-loop workflows	Not published	Not published
Specs
Survey channels	Not published	Not published
Feedback sources	Not published	Not published
Analytics features	Not published	Not published
Languages supported	Not published	Not published
Deployment options	Not published	Not published
Our review
Pros	Combines surveys, digital feedback, text analytics, and sentiment analysis Closed-loop workflows connect alerts, case management, and follow-up actions REST and GraphQL APIs plus major business-system integrations	Combines recurring and targeted surveys with personalized follow-up questions Connects employee segmentation, benchmarking, and attrition prediction reporting Turns comment analysis and dashboards into action plans with manager guidance
Cons	Pricing is sales-led, with annual tiers rather than public prices Its enterprise scope may exceed the needs of small teams Proprietary software offers no open-source deployment option	Focused on employee voice rather than broad customer feedback Pricing requires contacting sales rather than choosing a published plan Standalone Peakon mobile apps were scheduled for retirement on March 31, 2026
Our verdict	Medallia Experience Cloud is an enterprise experience-management platform for organizations running customer, employee, citizen, or patient feedback programs. It collects structured and unstructured input through surveys, digital and… Read the review →	Workday Peakon Employee Voice is a cloud employee listening and survey analytics product for mid-market and enterprise organizations focused on engagement, workplace experience, retention, and change. Its recurring and targeted surveys can… Read the review →

Strengths and trade-offs

• Medallia — where it wins

  • Combines surveys, digital feedback, text analytics, and sentiment analysis
  • Closed-loop workflows connect alerts, case management, and follow-up actions
  • REST and GraphQL APIs plus major business-system integrations

  Where it doesn't

  • Pricing is sales-led, with annual tiers rather than public prices
  • Its enterprise scope may exceed the needs of small teams
  • Proprietary software offers no open-source deployment option

• Workday Peakon Employee Voice — where it wins

  • Combines recurring and targeted surveys with personalized follow-up questions
  • Connects employee segmentation, benchmarking, and attrition prediction reporting
  • Turns comment analysis and dashboards into action plans with manager guidance

  Where it doesn't

  • Focused on employee voice rather than broad customer feedback
  • Pricing requires contacting sales rather than choosing a published plan
  • Standalone Peakon mobile apps were scheduled for retirement on March 31, 2026

• MMedallia—/10 · Pricing on request

  Broad feedback suite for enterprises needing analytics, workflows, and integrations.

  Visit MedalliaFull verdict →
• Workday Peakon Employee Voice—/10 · Pricing on request

  Employee listening with recurring surveys, analytics, and action planning.

  Visit WorkdayFull verdict →