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Head-to-head · Enterprise Feedback Management Software

InMoment vs Workday Peakon Employee Voice

  • Updated Sep 2026
  • Both researched from official sources
  • 1 check side by side
InMoment #6 in Enterprise Feedback Management Software —/10 Pricing on request ✓ 1 of 1 features Visit InMoment

InMoment leads on 1 check, Workday Peakon Employee Voice on 0, and 0 are even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Most featuresInMoment · 1 of 1

Our editors rank InMoment at #6 and Workday Peakon Employee Voice at #8 for enterprise feedback management software; InMoment and Workday Peakon Employee Voice have no rubric score yet (facts researched, not yet scored), so the checks below decide.

InMoment offers closed-loop workflows; Workday Peakon Employee Voice doesn't publish it.

InMoment is the better fit for teams consolidating customer feedback across channels. Workday Peakon Employee Voice is the better fit for organizations focused on employee listening.

  • InMoment fits best

    Teams consolidating customer feedback across channels

  • Workday Peakon Employee Voice fits best

    Organizations focused on employee listening

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Side by side

Feature InMoment —/10 Visit ↗ Workday Peakon Employee Voice —/10 Visit ↗
At a glance
Editor score — —
Ranking #6 in Enterprise Feedback Management Software #8 in Enterprise Feedback Management Software
Best for Teams consolidating customer feedback across channels Organizations focused on employee listening
Pricing model Paid Paid
Starting price Not published Not published
Free plan Not published Not published
Free trial — —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Integrations 7 integrations 9 integrations
Built for Mid-market, Enterprise Mid-market, Enterprise
Features InMoment 1/1 · Workday Peakon Employee Voice 0/1
Closed-loop workflows ✓ (best) Not published
Specs
Survey channels Not published Not published
Feedback sources Not published Not published
Analytics features Not published Not published
Languages supported Not published Not published
Deployment options Not published Not published
Our review
Pros
  • Collects feedback from surveys, conversations, ratings, reviews, and social sources
  • Analyzes sentiment, intent, effort, and emotion with AI and NLP
  • Connects feedback analysis to case management and resolution workflows
  • Combines recurring and targeted surveys with personalized follow-up questions
  • Connects employee segmentation, benchmarking, and attrition prediction reporting
  • Turns comment analysis and dashboards into action plans with manager guidance
Cons
  • Pricing is quote-based rather than published as numeric plans
  • The listed integrations are narrower than some alternatives
  • Its breadth may exceed the needs of teams seeking a narrow feedback tool
  • Focused on employee voice rather than broad customer feedback
  • Pricing requires contacting sales rather than choosing a published plan
  • Standalone Peakon mobile apps were scheduled for retirement on March 31, 2026
Our verdict

InMoment’s XI Platform brings customer feedback collection, analysis, and follow-up workflows together for mid-market and enterprise organizations. It is aimed at customer experience, research, contact center, marketing, product, and…

Read the review →

Workday Peakon Employee Voice is a cloud employee listening and survey analytics product for mid-market and enterprise organizations focused on engagement, workplace experience, retention, and change. Its recurring and targeted surveys can…

Read the review →
  1. InMomentEnterprise Feedback Management Software —Pricing on request
  2. Workday Peakon Employee VoiceEnterprise Feedback Management Software —Pricing on request

Strengths and trade-offs

  • InMoment — where it wins

    • Collects feedback from surveys, conversations, ratings, reviews, and social sources
    • Analyzes sentiment, intent, effort, and emotion with AI and NLP
    • Connects feedback analysis to case management and resolution workflows

    Where it doesn't

    • Pricing is quote-based rather than published as numeric plans
    • The listed integrations are narrower than some alternatives
    • Its breadth may exceed the needs of teams seeking a narrow feedback tool
  • Workday Peakon Employee Voice — where it wins

    • Combines recurring and targeted surveys with personalized follow-up questions
    • Connects employee segmentation, benchmarking, and attrition prediction reporting
    • Turns comment analysis and dashboards into action plans with manager guidance

    Where it doesn't

    • Focused on employee voice rather than broad customer feedback
    • Pricing requires contacting sales rather than choosing a published plan
    • Standalone Peakon mobile apps were scheduled for retirement on March 31, 2026
  • InMoment—/10 · Pricing on request

    A broad customer feedback platform with AI analysis, summaries, and case management.

    Visit InMomentFull verdict →
  • Workday Peakon Employee Voice—/10 · Pricing on request

    Employee listening with recurring surveys, analytics, and action planning.

    Visit WorkdayFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026