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Head-to-head · Consumer Video Feedback Software

Lookback vs UXtweak

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Lookback #5 in Consumer Video Feedback Software 7.8/10 60-day trial Free trial✓ 0 of 3 features Visit Lookback
UXtweak #6 in Consumer Video Feedback Software 7.7/10 Free plan Free plan✓ 0 of 3 features Visit UXtweak

Lookback leads on 0 checks, UXtweak on 1, and 0 are even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreLookback · 7.8/10
  • Free planonly UXtweak
  • Free trialonly Lookback

Lookback scores higher on our rubric for consumer video feedback software: 7.8 against 7.7 out of 10; our editors rank them #5 and #6.

UXtweak offers free plan; Lookback doesn't.

Lookback is the better fit for solo researchers running live and unmoderated tests. UXtweak is the better fit for teams running varied UX studies on a budget.

  • Lookback fits best

    Solo researchers running live and unmoderated tests

  • UXtweak fits best

    Teams running varied UX studies on a budget

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Side by side

Feature Lookback 7.8/10 Visit ↗ UXtweak 7.7/10 Visit ↗
At a glance
Editor score 7.8 7.7
Ranking #5 in Consumer Video Feedback Software #6 in Consumer Video Feedback Software
Best for Solo researchers running live and unmoderated tests Teams running varied UX studies on a budget
Pricing model Paid Free plan + paid
Starting price $299/yr —
Free plan — ✓ (best)
Free trial 60 days —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS
Support Live chat, Docs Email, Live chat, Docs
Compliance SOC 2, GDPR GDPR, SSO/SAML
Integrations 5 integrations 8 integrations
Built for Solo, Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Lookback 0/3 · UXtweak 0/3
Automatic transcription Not checked yet Not checked yet
Custom branding Not checked yet Not checked yet
Video export/download Not checked yet Not checked yet
Specs
Collection modes Not checked yet Not checked yet
Respondent platforms Not checked yet Not checked yet
Maximum video length Not checked yet Not checked yet
Monthly response limit Not checked yet Not checked yet
Our review
Pros
  • Supports moderated interviews and unmoderated usability tasks
  • Includes native iOS and Android research and prototype testing
  • Offers recruitment, transcription, stakeholder observation, and highlight reels
  • Combines moderated and unmoderated studies with live interviews
  • Supports website, prototype, and mobile app testing
  • Recruits through User Panel, onsite recruiting, or your own database
Cons
  • Freelance includes only 1 panel participant and 10 sessions
  • Plans require annual commitments
  • The 60-day trial is limited to 5 sessions and excludes recruitment and exports
  • Free plan is limited to 15 responses per month
  • Free plan allows one active study and 14 days of results access
  • Business plan adds response and study limits per license
Our verdict

Lookback brings remote usability testing and qualitative research together for researchers, product managers, designers, and builders. It supports moderated interviews and usability sessions alongside unmoderated, step-by-step tasks, with…

Read the review →

UXtweak brings a range of UX research methods into one platform for researchers, designers, product teams, agencies, and organizations. It covers work from early prototypes through production websites and mobile applications, with…

Read the review →
  1. LookbackConsumer Video Feedback Software 7.860-day trial
  2. UXtweakConsumer Video Feedback Software 7.7Free plan

Strengths and trade-offs

  • Lookback — where it wins

    • Supports moderated interviews and unmoderated usability tasks
    • Includes native iOS and Android research and prototype testing
    • Offers recruitment, transcription, stakeholder observation, and highlight reels

    Where it doesn't

    • Freelance includes only 1 panel participant and 10 sessions
    • Plans require annual commitments
    • The 60-day trial is limited to 5 sessions and excludes recruitment and exports
  • UXtweak — where it wins

    • Combines moderated and unmoderated studies with live interviews
    • Supports website, prototype, and mobile app testing
    • Recruits through User Panel, onsite recruiting, or your own database

    Where it doesn't

    • Free plan is limited to 15 responses per month
    • Free plan allows one active study and 14 days of results access
    • Business plan adds response and study limits per license

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update