Head-to-head · Consumer Video Feedback Software
Lookback vs UXtweak
Lookback leads on 0 checks, UXtweak on 1, and 0 are even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreLookback · 7.8/10
- Free planonly UXtweak
- Free trialonly Lookback
Lookback scores higher on our rubric for consumer video feedback software: 7.8 against 7.7 out of 10; our editors rank them #5 and #6.
UXtweak offers free plan; Lookback doesn't.
Lookback is the better fit for solo researchers running live and unmoderated tests. UXtweak is the better fit for teams running varied UX studies on a budget.
- Lookback fits best
Solo researchers running live and unmoderated tests
- UXtweak fits best
Teams running varied UX studies on a budget
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Side by side
| Feature | Lookback 7.8/10 Visit ↗ | UXtweak 7.7/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 7.8 | 7.7 |
| Ranking | #5 in Consumer Video Feedback Software | #6 in Consumer Video Feedback Software |
| Best for | Solo researchers running live and unmoderated tests | Teams running varied UX studies on a budget |
| Pricing model | Paid | Free plan + paid |
| Starting price | $299/yr | — |
| Free plan | — | ✓ (best) |
| Free trial | 60 days | — |
| Deployment | Cloud, Mobile | Cloud, Mobile |
| Platforms | Web, iOS, Android | Web, iOS |
| Support | Live chat, Docs | Email, Live chat, Docs |
| Compliance | SOC 2, GDPR | GDPR, SSO/SAML |
| Integrations | 5 integrations | 8 integrations |
| Built for | Solo, Small business, Mid-market, Enterprise | Solo, Small business, Mid-market, Enterprise |
| Features Lookback 0/3 · UXtweak 0/3 | ||
| Automatic transcription | Not checked yet | Not checked yet |
| Custom branding | Not checked yet | Not checked yet |
| Video export/download | Not checked yet | Not checked yet |
| Specs | ||
| Collection modes | Not checked yet | Not checked yet |
| Respondent platforms | Not checked yet | Not checked yet |
| Maximum video length | Not checked yet | Not checked yet |
| Monthly response limit | Not checked yet | Not checked yet |
| Our review | ||
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| Cons |
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| Our verdict | Lookback brings remote usability testing and qualitative research together for researchers, product managers, designers, and builders. It supports moderated interviews and usability sessions alongside unmoderated, step-by-step tasks, with… Read the review → |
UXtweak brings a range of UX research methods into one platform for researchers, designers, product teams, agencies, and organizations. It covers work from early prototypes through production websites and mobile applications, with… Read the review → |
Strengths and trade-offs
Lookback — where it wins
- Supports moderated interviews and unmoderated usability tasks
- Includes native iOS and Android research and prototype testing
- Offers recruitment, transcription, stakeholder observation, and highlight reels
Where it doesn't
- Freelance includes only 1 panel participant and 10 sessions
- Plans require annual commitments
- The 60-day trial is limited to 5 sessions and excludes recruitment and exports
UXtweak — where it wins
- Combines moderated and unmoderated studies with live interviews
- Supports website, prototype, and mobile app testing
- Recruits through User Panel, onsite recruiting, or your own database
Where it doesn't
- Free plan is limited to 15 responses per month
- Free plan allows one active study and 14 days of results access
- Business plan adds response and study limits per license
- Lookback7.8/10 · 60-day trial
Live and unmoderated research in one platform, with a one-participant entry tier.
Visit LookbackFull verdict → - UXtweak7.7/10 · Free plan
A broad UX research toolkit with a free plan and multiple study formats.
Visit UXtweakFull verdict →
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All consumer video feedback software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update






