Head-to-head · E-commerce Apps in Indonesia
Lazada Indonesia vs ZALORA
Lazada Indonesia leads on 1 check, ZALORA on 0, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreLazada Indonesia · 9.1/10
- Free planboth
- Most featuresLazada Indonesia · 1 of 2
Lazada Indonesia scores higher on our rubric for e-commerce apps in indonesia: 9.1 against 8.4 out of 10; our editors rank them #2 and #6.
Lazada Indonesia offers returns; ZALORA doesn't publish it.
Lazada Indonesia is the better fit for shoppers seeking broad choice and seller interaction. ZALORA is the better fit for fashion shoppers seeking brands and delivery perks.
- Lazada Indonesia fits best
Shoppers seeking broad choice and seller interaction
- ZALORA fits best
Fashion shoppers seeking brands and delivery perks
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Side by side
| Feature | Lazada Indonesia 9.1/10 Visit ↗ | ZALORA 8.4/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.1 | 8.4 |
| Ranking | #2 in E-commerce Apps in Indonesia | #6 in E-commerce Apps in Indonesia |
| Best for | Shoppers seeking broad choice and seller interaction | Fashion shoppers seeking brands and delivery perks |
| Pricing model | Free | Free plan + paid |
| Starting price | Not published | Not published |
| Free plan | ✓ | ✓ |
| Free trial | — | — |
| Deployment | Cloud, Mobile | Cloud, Mobile |
| Platforms | Web, iOS, Android | Web, Android, iOS |
| Support | Live chat, Phone · 24/7 | |
| Built for | Solo, Small business, Mid-market, Enterprise | Solo, Small business |
| Features Lazada Indonesia 1/2 · ZALORA 0/2 | ||
| Store pickup | Not published | Not published |
| Returns | ✓ (best) | Not published |
| Specs | ||
| Shopping categories | Electronics; furniture; sports; health; beauty and cosmetics; bags; fashion and hijab; baby and children; shoes; mobile credit; automotive; pet supplies; groceries | Not published |
| Delivery coverage | Not published | Not published |
| Mobile platforms | iOS; Android | Not published |
| Payment methods | Bank transfer; credit/debit cards; QRIS; e-wallets; cash on delivery; in-store payment; Lazada Credit; minimarket payment; installments | Not published |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | Lazada Indonesia is an online marketplace for shoppers comparing products across categories such as electronics, furniture, fashion, beauty, groceries and automotive goods. It brings third-party sellers and LazMall brands together, with… Read the review → |
ZALORA brings fashion and lifestyle shopping to web, Android and iOS, with apparel, shoes, accessories, beauty, sports and other categories from local and international brands. It is aimed at shoppers who want a fashion-led catalog with… Read the review → |
Strengths and trade-offs
Lazada Indonesia — where it wins
- Browse and filter across categories, brands, prices, ratings and other attributes
- Compare customer reviews and seller ratings, then chat directly with sellers
- Track orders and choose from multiple payment methods, including cash on delivery
Where it doesn't
- Returns and refunds depend on the applicable policy
- Eligibility and return windows can vary by item or seller
- Shopping involves products from third-party sellers as well as LazMall brands
ZALORA — where it wins
- Shop fashion, beauty, sports and lifestyle products from local and international brands
- Wishlist products, check out in-app with multiple payment methods and track orders
- Sales, vouchers, cashback and optional VIP shipping and sale-access perks
Where it doesn't
- Its focus is narrower than a general-purpose marketplace
- VIP pricing and delivery benefits vary by market
- Some collection and fast-delivery options depend on the market or offer
- Lazada Indonesia9.1/10 · Free plan
A free marketplace with broad categories, seller chat and multiple payment options.
Visit LazadaFull verdict → - ZALORA8.4/10 · Free plan
A fashion-focused shopping app with checkout, order tracking and optional VIP perks.
Visit ZALORAFull verdict →
More comparisons
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- Lazada Indonesia vs OLX Indonesia
- Lazada Indonesia vs H&M Indonesia
- Tokopedia vs ZALORA
All e-commerce apps in indonesia comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update