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Head-to-head · Client Intake Software

LaunchBay vs Onvoy

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score LaunchBay #3 in Client Intake Software 9.0/10 Paid ✓ 5 of 5 features Visit LaunchBay
Onvoy #4 in Client Intake Software 8.9/10 Free plan Free plan✓ 5 of 5 features Visit Onvoy

LaunchBay leads on 1 check, Onvoy on 1, and 5 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreLaunchBay · 9.0/10
  • Lowest starting priceLaunchBay · $19/user/mo
  • Free planonly Onvoy

LaunchBay scores higher on our rubric for client intake software: 9.0 against 8.9 out of 10; our editors rank them #3 and #4.

Onvoy offers free plan; LaunchBay doesn't. LaunchBay is cheaper to start at $19/mo against $29/mo. On workflow automation, LaunchBay gives you Conditional where Onvoy offers Template.

LaunchBay is the better fit for client-service teams needing intake-to-project workflows. Onvoy is the better fit for small teams wanting free intake with payments.

  • LaunchBay fits best

    Client-service teams needing intake-to-project workflows

  • Onvoy fits best

    Small teams wanting free intake with payments

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature LaunchBay 9.0/10 Visit ↗ Onvoy 8.9/10 Visit ↗
At a glance
Editor score 9.0 8.9
Ranking #3 in Client Intake Software #4 in Client Intake Software
Best for Client-service teams needing intake-to-project workflows Small teams wanting free intake with payments
Pricing model Paid Free plan + paid
Starting price $19/user/mo (best) $29/mo
Free plan — ✓ (best)
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Support Email, Live chat, Phone, Docs Email
Compliance 2FA GDPR
Integrations 11 integrations 5 integrations
Built for Solo, Small business, Mid-market Solo, Small business
Features LaunchBay 5/5 · Onvoy 5/5
Client portal ✓ ✓
E-signatures ✓ ✓
Document uploads ✓ ✓
Payment collection ✓ ✓
Custom branding ✓ ✓
Specs
Workflow automation Conditional Template
Our review
Pros
  • Conditional forms, documents, signatures, tasks, and payments in one workspace
  • Branded and white-labeled portals support client-facing workflows
  • Automations and integrations connect intake with delivery tools
  • Free plan includes forms, uploads, templates, and email reminders
  • Starter adds e-signatures, Stripe payments, branding, and AI templates
  • Client portals, progress tracking, analytics, and agent connectors are included
Cons
  • There is no free plan for evaluating the platform
  • Plan features differ between monthly and annual pricing displays
  • Advanced branding and account support require higher-priced tiers
  • Workflow automation is template-based rather than fully configurable
  • The service is available on the web only
  • SMS reminders are listed as coming soon on the Pro plan
Our verdict

LaunchBay is a web-based client onboarding and implementation platform for agencies, consultants, professional services firms, and software teams. It connects branded client portals with conditional intake forms, file and document…

Read the review →

Onvoy is client onboarding software for freelancers, consultants, agencies, and other service businesses. It brings intake forms, structured answers, file uploads, document signing, Stripe payment collection, reminders, progress tracking,…

Read the review →
  1. LaunchBayClient Intake Software 9.0Paid
  2. OnvoyClient Intake Software 8.9Free plan

Strengths and trade-offs

  • LaunchBay — where it wins

    • Conditional forms, documents, signatures, tasks, and payments in one workspace
    • Branded and white-labeled portals support client-facing workflows
    • Automations and integrations connect intake with delivery tools

    Where it doesn't

    • There is no free plan for evaluating the platform
    • Plan features differ between monthly and annual pricing displays
    • Advanced branding and account support require higher-priced tiers

  • Onvoy — where it wins

    • Free plan includes forms, uploads, templates, and email reminders
    • Starter adds e-signatures, Stripe payments, branding, and AI templates
    • Client portals, progress tracking, analytics, and agent connectors are included

    Where it doesn't

    • Workflow automation is template-based rather than fully configurable
    • The service is available on the web only
    • SMS reminders are listed as coming soon on the Pro plan

More comparisons

All client intake software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update