Kore.ai vs Yellow.ai

Kore.ai8.2Visit Yellow.ai8.1Visit

Higher score Kore.ai #7 in Conversational AI Platforms 8.2/10 Pricing on request · 14-day trial Free trial✓ 0 of 3 features Visit Kore.ai

vs

Yellow.ai #8 in Conversational AI Platforms 8.1/10 Free plan Free plan✓ 0 of 3 features Visit Yellow.ai

• Kore.ai fits best

  Enterprises needing private-cloud virtual assistants

• Yellow.ai fits best

  Mid-market and enterprise service teams

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Side by side

Feature	Kore.ai 8.2/10 Visit ↗	Yellow.ai 8.1/10 Visit ↗
At a glance
Editor score	8.2	8.1
Ranking	#7 in Conversational AI Platforms	#8 in Conversational AI Platforms
Best for	Enterprises needing private-cloud virtual assistants	Mid-market and enterprise service teams
Pricing model	Paid	Free plan + paid
Starting price	Pricing on request · 14-day trial	—
Free plan	Not checked yet	✓ (best)
Free trial	14 days	—
Deployment	Cloud, Self-hosted	Cloud, Mobile
Platforms	Web	Web, iOS, Android
Support	Community, Docs	Email, Community, Docs
Compliance	SOC 2, ISO 27001, GDPR, PCI DSS	SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML
Integrations	150+ integrations	150+ integrations
Built for	Mid-market, Enterprise	Enterprise, Mid-market
Features Kore.ai 0/3 · Yellow.ai 0/3
Voice channel	Not checked yet	Not checked yet
Generative AI	Not checked yet	Not checked yet
Human handoff	Not checked yet	Not checked yet
Specs
Chat channels	Not checked yet	Not checked yet
Languages	Not checked yet	Not checked yet
Deployment options	Not checked yet	Not checked yet
Our review
Pros	Low-code tools cover assistant design, training, testing, and management Knowledge search and generative suggestions support assistant creation Private-cloud and on-premises deployment with human-agent handoff	Visual builder and AI-assisted workflow generation support agent creation. Knowledge sources include documents, websites, URLs, and third-party content. Agents can span chat, voice, email, and messaging with human escalation.
Cons	Pricing is customized through sales rather than published as a starting price A 14-day trial is the only stated trial option Its enterprise deployment and management scope may exceed simpler chatbot needs	The Free plan includes 500 chat sessions per month. The Free plan has limited channels and features. Enterprise pricing requires contacting sales.
Our verdict	Kore.ai’s XO Platform is a conversational AI and agent platform for mid-market and enterprise teams building customer-service or employee-experience virtual assistants. It supports low-code design, training, testing, deployment, and… Read the review →	Yellow.ai helps teams build conversational AI agents for customer and employee service, sales, onboarding, and workflow automation. Its visual drag-and-drop builder, AI-assisted agent and workflow generation, and knowledge base target… Read the review →

Strengths and trade-offs

• Kore.ai — where it wins

  • Low-code tools cover assistant design, training, testing, and management
  • Knowledge search and generative suggestions support assistant creation
  • Private-cloud and on-premises deployment with human-agent handoff

  Where it doesn't

  • Pricing is customized through sales rather than published as a starting price
  • A 14-day trial is the only stated trial option
  • Its enterprise deployment and management scope may exceed simpler chatbot needs

• Yellow.ai — where it wins

  • Visual builder and AI-assisted workflow generation support agent creation.
  • Knowledge sources include documents, websites, URLs, and third-party content.
  • Agents can span chat, voice, email, and messaging with human escalation.

  Where it doesn't

  • The Free plan includes 500 chat sessions per month.
  • The Free plan has limited channels and features.
  • Enterprise pricing requires contacting sales.

• Kore.ai8.2/10 · Pricing on request · 14-day trial

  A low-code conversational AI platform with private-cloud options and human handoff.

  Visit Kore.aiFull verdict →
• Yellow.ai8.1/10 · Free plan

  An omnichannel AI agent builder with a free tier and enterprise integrations.

  Visit Yellow.aiFull verdict →