Kaseya VSA vs Quest KACE Systems Management Appliance

Kaseya VSA9.0Visit QKQuest KACE Systems Management Appliance8.6Visit

Higher score Kaseya VSA #3 in Desktop Management Software 9.0/10 Pricing on request ✓ 1 of 5 features Visit Kaseya

vs

QK Quest KACE Systems Management Appliance #8 in Desktop Management Software 8.6/10 Pricing on request ✓ 5 of 5 features Visit Quest Software

• Kaseya VSA fits best

  MSPs managing endpoints across multiple tenants

• Quest KACE Systems Management Appliance fits best

  Mid-market and enterprise teams wanting integrated ITAM

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Side by side

Feature	Kaseya VSA 9.0/10 Visit ↗	QKQuest KACE Systems Management Appliance 8.6/10 Visit ↗
At a glance
Editor score	9.0	8.6
Ranking	#3 in Desktop Management Software	#8 in Desktop Management Software
Best for	MSPs managing endpoints across multiple tenants	Mid-market and enterprise teams wanting integrated ITAM
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	Not checked yet	—
Free trial	—	—
Deployment	Cloud, Self-hosted, Mobile	Cloud, Self-hosted
Platforms	Web	Web, Windows, macOS, Linux
Support	Tickets, Community, Docs	Docs, Tickets
Integrations	7 integrations	2 integrations
Built for	Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features Kaseya VSA 1/5 · Quest KACE Systems Management Appliance 5/5
Endpoint inventory	Not checked yet	✓ (best)
Patch management	✓	✓
Remote support	Not checked yet	✓ (best)
Compliance policies	Not checked yet	✓ (best)
Third-party patching	Not checked yet	✓ (best)
Specs
Supported desktop OS	Not checked yet	Not checked yet
Included endpoints	Not checked yet	Not checked yet
Our review
Pros	Combines monitoring, remote control, patching and scripting in one RMM. Policy-based patch scheduling includes overrides and maintenance windows. Partition management supports multi-tenant service-provider environments.	Combines endpoint inventory, patching, software distribution and IT asset management. Connects service desk capabilities with endpoint and asset management. Offers cloud and self-hosted deployment for Windows, Mac and Linux environments.
Cons	Customized pricing makes plan costs harder to compare upfront. Broad endpoint coverage may exceed the needs of single-purpose teams. Support channels are limited to tickets, community and documentation.	Pricing is available by request rather than through published plan prices. Listed integrations are limited to Active Directory and LDAP. There is no free plan.
Our verdict	Kaseya VSA brings endpoint monitoring and management together for managed service providers and internal IT teams. It covers remote control and file access, operating-system and third-party application patching, script-based automation,… Read the review →	Quest KACE Systems Management Appliance brings endpoint discovery, inventory, patching, software distribution, asset and license management, policy controls, reporting and service desk capabilities into one appliance. It is aimed at… Read the review →

Strengths and trade-offs

• Kaseya VSA — where it wins

  • Combines monitoring, remote control, patching and scripting in one RMM.
  • Policy-based patch scheduling includes overrides and maintenance windows.
  • Partition management supports multi-tenant service-provider environments.

  Where it doesn't

  • Customized pricing makes plan costs harder to compare upfront.
  • Broad endpoint coverage may exceed the needs of single-purpose teams.
  • Support channels are limited to tickets, community and documentation.

• Quest KACE Systems Management Appliance — where it wins

  • Combines endpoint inventory, patching, software distribution and IT asset management.
  • Connects service desk capabilities with endpoint and asset management.
  • Offers cloud and self-hosted deployment for Windows, Mac and Linux environments.

  Where it doesn't

  • Pricing is available by request rather than through published plan prices.
  • Listed integrations are limited to Active Directory and LDAP.
  • There is no free plan.

• Kaseya VSA9.0/10 · Pricing on request

  Broad, multi-tenant RMM for MSPs; pricing requires a sales conversation.

  Visit KaseyaFull verdict →
• QKQuest KACE Systems Management Appliance8.6/10 · Pricing on request

  Endpoint inventory, patching, asset management and service desk in cloud or self-hosted deployments.

  Visit Quest SoftwareFull verdict →