iTRUST EHR vs Crystal Practice Management

iTRUST EHR9.3Visit Crystal Practice Management9.1Visit

Higher score iTRUST EHR #1 in Optometry Software 9.3/10 14-day trial Free trial✓ 5 of 5 features Visit iTRUST

vs

Crystal Practice Management #2 in Optometry Software 9.1/10 Pricing on request ✓ 0 of 5 features Visit Crystal

• iTRUST EHR fits best

  Feature-rich optometry practices seeking cloud EHR

• Crystal Practice Management fits best

  Optometry practices needing broad platform coverage

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Side by side

Feature	iTRUST EHR 9.3/10 Visit ↗	Crystal Practice Management 9.1/10 Visit ↗
At a glance
Editor score	9.3	9.1
Ranking	#1 in Optometry Software	#2 in Optometry Software
Best for	Feature-rich optometry practices seeking cloud EHR	Optometry practices needing broad platform coverage
Pricing model	Paid	Paid
Starting price	—	—
Free plan	—	—
Free trial	14 days	—
Deployment	Cloud	Cloud, Self-hosted
Platforms	Web	Web, Windows, macOS, Linux, iOS, Android
Support	Email, Phone, Docs, Tickets	Email, Phone, Tickets, Docs
Integrations	15 integrations	55+ integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features iTRUST EHR 5/5 · Crystal Practice Management 0/5
Optometry EHR	✓ (best)	Not checked yet
Appointment scheduling	✓ (best)	Not checked yet
Optical inventory	✓ (best)	Not checked yet
Patient portal	✓ (best)	Not checked yet
Telehealth	✓ (best)	Not checked yet
Specs
Deployment	Cloud	Hybrid
Our review
Pros	Optometry chart templates, auto-fill and ICD-10 coding suggestions Combines inventory, online booking, telehealth, POS and claims workflows Connects with optical suppliers and diagnostic equipment integrations	Combines customizable EHR, scheduling, claims, payments and optical inventory Supports cloud-hosted and self-hosted deployment across desktop and mobile 55 integrations cover equipment, labs, payments, insurance and patient services
Cons	Starting price is listed in a separate U.S.-specific pricing post Plan prices are custom quotes, making tier comparisons less direct Enterprise / Custom is the tier with dedicated support and SLAs	No free plan is offered Plan pricing is contact-sales rather than published as base amounts Online scheduling, direct VSP integration and migration are Pro-tier features
Our verdict	iTRUST EHR brings optometry charting and practice management into a cloud system for eye-care practices. It suits teams looking to manage exams, patient records, scheduling, optical inventory and billing workflows in one product. Its chart… Read the review →	Crystal Practice Management brings clinical records and day-to-day optical operations into one system for independent optometry providers and optical practices. Its scope includes customizable electronic health records and clinical… Read the review →

Strengths and trade-offs

• iTRUST EHR — where it wins

  • Optometry chart templates, auto-fill and ICD-10 coding suggestions
  • Combines inventory, online booking, telehealth, POS and claims workflows
  • Connects with optical suppliers and diagnostic equipment integrations

  Where it doesn't

  • Starting price is listed in a separate U.S.-specific pricing post
  • Plan prices are custom quotes, making tier comparisons less direct
  • Enterprise / Custom is the tier with dedicated support and SLAs

• Crystal Practice Management — where it wins

  • Combines customizable EHR, scheduling, claims, payments and optical inventory
  • Supports cloud-hosted and self-hosted deployment across desktop and mobile
  • 55 integrations cover equipment, labs, payments, insurance and patient services

  Where it doesn't

  • No free plan is offered
  • Plan pricing is contact-sales rather than published as base amounts
  • Online scheduling, direct VSP integration and migration are Pro-tier features

• iTRUST EHR9.3/10 · 14-day trial

  Optometry-focused cloud EHR with clinical, optical, booking and billing workflows.

  Visit iTRUSTFull verdict →
• Crystal Practice Management9.1/10 · Pricing on request

  A broad optometry platform spanning clinical records, optical operations, billing and patient engagement.

  Visit CrystalFull verdict →