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Head-to-head · Benefits Support Software

Included Health vs Nayya

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Included Health #4 in Benefits Support Software 8.6/10 Pricing on request ✓ 3 of 3 features Try Included Health
Nayya #5 in Benefits Support Software 8.4/10 Pricing on request ✓ 3 of 3 features Visit Nayya

Included Health leads on 0 checks, Nayya on 1, and 3 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreIncluded Health · 8.6/10

Included Health scores higher on our rubric for benefits support software: 8.6 against 8.4 out of 10; our editors rank them #4 and #5.

Nayya leads on supported languages: 2 versus 1. On mobile access, Included Health gives you Web_and_app where Nayya offers Web.

Included Health is the better fit for employers seeking navigation alongside clinical care. Nayya is the better fit for employers prioritizing enrollment guidance and claims.

  • Included Health fits best

    Employers seeking navigation alongside clinical care

  • Nayya fits best

    Employers prioritizing enrollment guidance and claims

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Included Health 8.6/10 Visit ↗ Nayya 8.4/10 Visit ↗
At a glance
Editor score 8.6 8.4
Ranking #4 in Benefits Support Software #5 in Benefits Support Software
Best for Employers seeking navigation alongside clinical care Employers prioritizing enrollment guidance and claims
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet Not checked yet
Free trial — —
Deployment Cloud, Mobile Cloud, Browser extension
Platforms Web, iOS, Android Web
Support Email, Phone, Live chat, Docs · 24/7 Email, Live chat, Docs · 24/7
Integrations 5 integrations 5 integrations
Built for Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Included Health 3/3 · Nayya 3/3
Personalized recommendations ✓ ✓
Enrollment guidance ✓ ✓
Benefits system connections ✓ ✓
Specs
Human benefits support On_demand Not checked yet
Supported languages 1 2 (best)
Mobile access Web_and_app Web
Our review
Pros
  • Combines benefits guidance with Care Team and clinician support
  • Offers provider matching, specialist referrals and virtual care
  • Connects with health partners including Hinge Health and Virta Health
  • Personalized recommendations and side-by-side plan comparisons
  • Year-round reminders and an AI adviser for benefits questions
  • Identifies and automates filing of eligible supplemental-health claims
Cons
  • Pricing requires a sales conversation rather than published standard plans
  • Services and availability vary by employer or health plan
  • Supported languages are limited to one
  • Pricing is handled through contact with sales
  • Enrollment guidance hands off to the employer’s platform
  • Mobile access is listed as web
Our verdict

Included Health brings benefits navigation, healthcare guidance and care delivery together for employers and health plans. Employees and covered members can use it to understand coverage, find in-network providers, get virtual care and…

Read the review →

Nayya helps employers, brokers, and employees navigate workplace benefits. It uses employee information and employer plan data to recommend benefits, compare available plans, and direct employees to their employer’s enrollment platform.…

Read the review →
  1. Included HealthBenefits Support Software 8.6Pricing on request
  2. NayyaBenefits Support Software 8.4Pricing on request

Strengths and trade-offs

  • Included Health — where it wins

    • Combines benefits guidance with Care Team and clinician support
    • Offers provider matching, specialist referrals and virtual care
    • Connects with health partners including Hinge Health and Virta Health

    Where it doesn't

    • Pricing requires a sales conversation rather than published standard plans
    • Services and availability vary by employer or health plan
    • Supported languages are limited to one

  • Nayya — where it wins

    • Personalized recommendations and side-by-side plan comparisons
    • Year-round reminders and an AI adviser for benefits questions
    • Identifies and automates filing of eligible supplemental-health claims

    Where it doesn't

    • Pricing is handled through contact with sales
    • Enrollment guidance hands off to the employer’s platform
    • Mobile access is listed as web
  • Included Health8.6/10 · Pricing on request

    Benefits guidance, human support and virtual care in one employer- and health-plan platform.

    Try Included HealthFull verdict →
  • Nayya8.4/10 · Pricing on request

    Benefits recommendations, enrollment guidance, and eligible claims filing in one employee experience.

    Visit NayyaFull verdict →

More comparisons

All benefits support software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update