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Head-to-head · Benefits Support Software

Included Health vs Benefits Mentor

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Included Health #4 in Benefits Support Software 8.6/10 Pricing on request ✓ 3 of 3 features Try Included Health
Benefits Mentor #6 in Benefits Support Software 8.3/10 Pricing on request ✓ 3 of 3 features Visit Merative

Included Health leads on 0 checks, Benefits Mentor on 0, and 3 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreIncluded Health · 8.6/10

Included Health scores higher on our rubric for benefits support software: 8.6 against 8.3 out of 10; our editors rank them #4 and #6.

On mobile access, Included Health gives you Web_and_app where Benefits Mentor offers Web.

Included Health is the better fit for employers seeking navigation alongside clinical care. Benefits Mentor is the better fit for employers focused on health-plan decisions.

  • Included Health fits best

    Employers seeking navigation alongside clinical care

  • Benefits Mentor fits best

    Employers focused on health-plan decisions

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Included Health 8.6/10 Visit ↗ Benefits Mentor 8.3/10 Visit ↗
At a glance
Editor score 8.6 8.3
Ranking #4 in Benefits Support Software #6 in Benefits Support Software
Best for Employers seeking navigation alongside clinical care Employers focused on health-plan decisions
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet Not checked yet
Free trial — —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Email, Phone, Live chat, Docs · 24/7 Email, Phone, Tickets, Docs · 24/7
Built for Mid-market, Enterprise Mid-market, Enterprise
Features Included Health 3/3 · Benefits Mentor 3/3
Personalized recommendations ✓ ✓
Enrollment guidance ✓ ✓
Benefits system connections ✓ ✓
Specs
Human benefits support On_demand Not checked yet
Supported languages 1 Not checked yet
Mobile access Web_and_app Web
Our review
Pros
  • Combines benefits guidance with Care Team and clinician support
  • Offers provider matching, specialist referrals and virtual care
  • Connects with health partners including Hinge Health and Virta Health
  • Personalized recommendations use historical claims and plan information
  • Models medical, prescription and spending-account costs across scenarios
  • HR reporting covers engagement, effectiveness, ROI and carrier value
Cons
  • Pricing requires a sales conversation rather than published standard plans
  • Services and availability vary by employer or health plan
  • Supported languages are limited to one
  • Pricing requires a sales consultation
  • Web access only
  • Focused on health-plan decisions rather than broad benefits administration
Our verdict

Included Health brings benefits navigation, healthcare guidance and care delivery together for employers and health plans. Employees and covered members can use it to understand coverage, find in-network providers, get virtual care and…

Read the review →

Benefits Mentor is Merative’s employee benefits decision-support software for employers, benefits advisors and their workforces. It uses historical claims and plan information to recommend health plans, compare estimated medical,…

Read the review →
  1. Included HealthBenefits Support Software 8.6Pricing on request
  2. Benefits MentorBenefits Support Software 8.3Pricing on request

Strengths and trade-offs

  • Included Health — where it wins

    • Combines benefits guidance with Care Team and clinician support
    • Offers provider matching, specialist referrals and virtual care
    • Connects with health partners including Hinge Health and Virta Health

    Where it doesn't

    • Pricing requires a sales conversation rather than published standard plans
    • Services and availability vary by employer or health plan
    • Supported languages are limited to one

  • Benefits Mentor — where it wins

    • Personalized recommendations use historical claims and plan information
    • Models medical, prescription and spending-account costs across scenarios
    • HR reporting covers engagement, effectiveness, ROI and carrier value

    Where it doesn't

    • Pricing requires a sales consultation
    • Web access only
    • Focused on health-plan decisions rather than broad benefits administration
  • Included Health8.6/10 · Pricing on request

    Benefits guidance, human support and virtual care in one employer- and health-plan platform.

    Try Included HealthFull verdict →
  • Benefits Mentor8.3/10 · Pricing on request

    Benefits Mentor turns claims and plan data into personalized health-plan choices.

    Visit MerativeFull verdict →

More comparisons

All benefits support software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update