In-Form vs Neighbor Solutions

In-Form9.1Visit Neighbor Solutions8.7Visit

Higher score In-Form #4 in Nonprofit Case Management Software 9.1/10 Free plan · 30-day trial Free planFree trial✓ 5 of 5 features Visit In-Form

vs

Neighbor Solutions #7 in Nonprofit Case Management Software 8.7/10 14-day trial Free trial✓ 4 of 5 features Visit site

• In-Form fits best

  Budget-conscious charities needing broad casework

• Neighbor Solutions fits best

  Shelter and housing-focused nonprofits

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Side by side

Feature	In-Form 9.1/10 Visit ↗	Neighbor Solutions 8.7/10 Visit ↗
At a glance
Editor score	9.1	8.7
Ranking	#4 in Nonprofit Case Management Software	#7 in Nonprofit Case Management Software
Best for	Budget-conscious charities needing broad casework	Shelter and housing-focused nonprofits
Pricing model	Free plan + paid	Paid
Starting price	£60/user/yr	$150/mo
Free plan	✓ (best)	—
Free trial	30 days	14 days
Free trial length	30 days	14 days · no card needed
Deployment	Cloud	Cloud, Mobile
Platforms	Web	Web, iOS, Android
Support	Tickets, Docs	Email
Integrations	7 integrations	4 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features In-Form 5/5 · Neighbor Solutions 4/5
Custom intake forms	✓	✓
Service plan tracking	✓	✓
Referral tracking	✓	✓
Outcome tracking	✓	✓
Client portal	✓ (best)	Not checked yet
Specs
Mobile access	Browser	App
Our review
Pros	Free Community plan for the first 3 users Covers intake, assessments, outcomes, referrals, and safeguarding Housing, reporting, automation, and document tools in one system	Shelter beds, reservations, waitlists, and check-in Housing placement plans with retention checks Unlimited neighbors and all features unlocked at $150/month
Cons	Community requires Homeless Link membership Community is capped at 10 users Access is web-only, with no native mobile app listed	No free plan Integrations focus on HMIS, HSDS, and data exchange Only one published plan is available
Our verdict	In-Form is a cloud-based case management and client relationship system developed by Homeless Link for nonprofit organisations. It is aimed at teams managing client records, assessments, support plans, referrals, outcomes, safeguarding,… Read the review →	Neighbor Solutions is a web-based case management platform for nonprofits, coalitions, municipalities, and other organizations serving people in need. It brings together 360-degree client profiles, case notes, incident reporting, program… Read the review →

Strengths and trade-offs

• In-Form — where it wins

  • Free Community plan for the first 3 users
  • Covers intake, assessments, outcomes, referrals, and safeguarding
  • Housing, reporting, automation, and document tools in one system

  Where it doesn't

  • Community requires Homeless Link membership
  • Community is capped at 10 users
  • Access is web-only, with no native mobile app listed

• Neighbor Solutions — where it wins

  • Shelter beds, reservations, waitlists, and check-in
  • Housing placement plans with retention checks
  • Unlimited neighbors and all features unlocked at $150/month

  Where it doesn't

  • No free plan
  • Integrations focus on HMIS, HSDS, and data exchange
  • Only one published plan is available

• In-Form9.1/10 · Free plan · 30-day trial

  Broad nonprofit casework coverage with a free entry plan and paid growth tiers.

  Visit In-FormFull verdict →
• Neighbor Solutions8.7/10 · 14-day trial

  A housing-focused case management platform with broad service coordination tools.

  Visit siteFull verdict →