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Head-to-head · Nonprofit Case Management Software

Collaborate vs In-Form

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Collaborate #2 in Nonprofit Case Management Software 9.3/10 Pricing on request ✓ 5 of 5 features Visit Collaborate
In-Form #4 in Nonprofit Case Management Software 9.1/10 Free plan · 30-day trial Free planFree trial✓ 5 of 5 features Visit In-Form

Collaborate leads on 0 checks, In-Form on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreCollaborate · 9.3/10
  • Free planonly In-Form
  • Free trialonly In-Form

Collaborate scores higher on our rubric for nonprofit case management software: 9.3 against 9.1 out of 10; our editors rank them #2 and #4.

Collaborate is the better fit for established agencies needing referrals and outcomes. In-Form is the better fit for budget-conscious charities needing broad casework.

  • Collaborate fits best

    Established agencies needing referrals and outcomes

  • In-Form fits best

    Budget-conscious charities needing broad casework

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Collaborate 9.3/10 Visit ↗ In-Form 9.1/10 Visit ↗
At a glance
Editor score 9.3 9.1
Ranking #2 in Nonprofit Case Management Software #4 in Nonprofit Case Management Software
Best for Established agencies needing referrals and outcomes Budget-conscious charities needing broad casework
Pricing model Paid Free plan + paid
Starting price Pricing on request £60/user/yr
Free plan Not checked yet ✓ (best)
Free trial — 30 days
Deployment Cloud Cloud
Platforms Web Web
Support Email, Phone, Tickets, Docs Tickets, Docs
Compliance SOC 2, HIPAA, 2FA GDPR, ISO 27001, 2FA
Integrations 9 integrations 7 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Collaborate 5/5 · In-Form 5/5
Custom intake forms ✓ ✓
Service plan tracking ✓ ✓
Referral tracking ✓ ✓
Outcome tracking ✓ ✓
Client portal ✓ ✓
Specs
Mobile access Browser Browser
Our review
Pros
  • Covers intake, referrals, scheduling, goal plans, outcomes, and reporting
  • Role-based permissions, MFA, audit logs, and encryption support controlled access
  • REST API, webhooks, SFTP/SCP, and sector-specific integrations broaden connectivity
  • Free Community plan for the first 3 users
  • Covers intake, assessments, outcomes, referrals, and safeguarding
  • Housing, reporting, automation, and document tools in one system
Cons
  • Custom pricing requires a sales conversation before evaluating costs
  • Browser-based access may not suit organizations requiring a native mobile app
  • Configuration, migration, deployment, and training may require implementation planning
  • Community requires Homeless Link membership
  • Community is capped at 10 users
  • Access is web-only, with no native mobile app listed
Our verdict

Collaborate is a cloud-based case management platform from Network Ninja, Inc. for nonprofits, government human-services departments, and social services agencies. Its scope runs from configurable intake and external forms through case…

Read the review →

In-Form is a cloud-based case management and client relationship system developed by Homeless Link for nonprofit organisations. It is aimed at teams managing client records, assessments, support plans, referrals, outcomes, safeguarding,…

Read the review →
  1. CollaborateNonprofit Case Management Software 9.3Pricing on request
  2. In-FormNonprofit Case Management Software 9.1Free plan · 30-day trial

Strengths and trade-offs

  • Collaborate — where it wins

    • Covers intake, referrals, scheduling, goal plans, outcomes, and reporting
    • Role-based permissions, MFA, audit logs, and encryption support controlled access
    • REST API, webhooks, SFTP/SCP, and sector-specific integrations broaden connectivity

    Where it doesn't

    • Custom pricing requires a sales conversation before evaluating costs
    • Browser-based access may not suit organizations requiring a native mobile app
    • Configuration, migration, deployment, and training may require implementation planning

  • In-Form — where it wins

    • Free Community plan for the first 3 users
    • Covers intake, assessments, outcomes, referrals, and safeguarding
    • Housing, reporting, automation, and document tools in one system

    Where it doesn't

    • Community requires Homeless Link membership
    • Community is capped at 10 users
    • Access is web-only, with no native mobile app listed
  • Collaborate9.3/10 · Pricing on request

    A mature browser-based system for referrals, service delivery, outcomes, and funder reporting.

    Visit CollaborateFull verdict →
  • In-Form9.1/10 · Free plan · 30-day trial

    Broad nonprofit casework coverage with a free entry plan and paid growth tiers.

    Visit In-FormFull verdict →

More comparisons

All nonprofit case management software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update